Customer Ratings & Reviews
- Model:
- WF45B6300AC
- SKU:
- 6491516
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.
This summary was generated by AI based on customer reviews.
Very Disappointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Samsung washer. The first one, a top load model, has been in use for over 8 years and is now being used by my daughter. However, this front load washer has been problematic. In May of this year, we had to replace the water pump despite regular cleaning and maintenance as recommended by Samsung. Now, the drum bearings have failed and repairs could cost up to $600 and take several weeks due to parts availability and labor hours. Unfortunately, the Best Buy protection plan has expired, leaving us with an unusable washer purchased on June 8, 2022. While the washer has attractive features and is compatible with the SmartThings app, the frequent breakdowns make it a poor investment. As a loyal Samsung customer who also owns Samsung phones and a Q80 TV, I am deeply disappointed with this product. It is worth noting that our Samsung refrigerator's ice maker has also experienced multiple issues. Based on our experience, I would not recommend this particular washer to others.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We can see how disappointed you are. Let's get you assisted, Rick.
We would like to speak with you personally to further assist you with your washing machine. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147559505, to help our team pull up your information.
Have a great day!
^Chrystel
Would purchase again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a big fan of the front load washer however, I’m beginning to like this product and I especially love the color
I would recommend this to a friendBrand response from Samsung
Posted .Hello PamelaD,
We appreciate you taking the time to leave us a review on your Samsung washer. You made an excellent choice for your home, and we are pleased to hear your happiness with the product.
Thank you for being a Samsung customer.
-Angelica
price was good, not sure about durability long ter
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.price was good as it was on sale. However it is a bit noisy and shakes a lot when running. I also noticed that there was a slight rust starting to form at the outside that I have been cleaning out to make sure it does not stick. You may want to read reviews about that as this seems to be a common issue that Samsung is not doing anything about. I also realized that the filter is not that sturdy and may not hold enough things that fall through and could possibly clog your outlets. So far I have been cleaning it every month or so and not finding many things there, with my old ge front load I would find treasures in the filter (coins, clips, even kids socks)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Here at Samsung we manufacture a variety of appliance with different features. Your experience matters to us and we are here to help you get the best performance out of your washing machine. I am including a link to support your concerns on the shaking (https://bit.ly/3qXDatO). In addition, I am providing a link to some information on the pump filter (https://bit.ly/3cl8LBp). We thank you for choosing Samsung for your laundry needs! ^Lena
Not what i would buy next time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stacked washer rattles like Hell in spin cycle. Repair man came and it still rattles. Other than that, gotta dry the water off seal when your done washing or the seal will mildew and mold then start stinking.
No, I would not recommend this to a friendNot what i expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the delivery guys were great but i paid for install and it wasn't done . I scheduled a second date for install and they came too early and no one was home. One of my pipes got broken, it was probably old. And the rental truck they were driving had bad battery and i had to wake up my husband to give them a jump.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there, TeresaM.
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. To better assist you with providing feedback on your delivery and installation experience, please don't hesitate to contact our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Love my washing machine from Best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very very nice washing machine It's quiet and efficient!
I would recommend this to a friendA person who is happy with the product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best I bought, my son and his family says it gets their clothes really clean
I would recommend this to a friendSamsung Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and set up was quite fast and I very happy of the quality of the product.
I would recommend this to a friendGood washer/dryer set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this washer and dryer set with pedestals in champagne about 1 month ago, so far works well some cycles do take a long time. It does vibrate a lot with high spin cycles which is why I got the pedestals. Will update review if any changes.
I would recommend this to a friendSpeedy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quick washing machine, eco mode a plus, adapts to smartthings app too.
No, I would not recommend this to a friendA great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I was expecting! And it doesn't use a lot of water
I would recommend this to a friendGood value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, works as advertised. Fill tray for detergent feels a little flimsy though. Recommend top load if you're tall though. Optional drawer underneath would be good additional purchase
I would recommend this to a friendI recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product !! Energy efficient and and does the job great
I would recommend this to a friendSamsung washer works very well!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer does a very good job of cleaning my work clothes. The cycles are way shorter than with our old front loader. I have not had a chance to use the steam clean functions yet. Samsung is a great brand.
I would recommend this to a friendMr. Clean!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best washer and dryer I've ever used...
I would recommend this to a friendGreat appliance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m loving this washer so far. It’s my first time ever purchasing a washer and I decided to go with the front loader. Remember to leave the door and detergent holder open to avoid mold. Also was recommended to not use pods unless you’re washing with hot water.
I would recommend this to a friendNice so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for one month now. And it is working pretty well. I like some of the features on it and the steam feature is a bonus.
I would recommend this to a friendBad Samsung quality control
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this washer and after the first load it wouldn’t power on. Best Buy was great and replaced it. After they left I put a load in and got a leak detection error. Called them again and Best Buy was great they offered a different model etc… but we decided to replace it with another one , of the same model. They came out and replaced it. So after 3 attempts we finally got one that works, so far. We have only had it for a couple of weeks now. So bad on Samsung quality control. Great on Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We're pleased that your washer got replaced. We appreciate you sharing your overall experience with the unit.
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145215431), which will help our team pull up your information.
Have a great day.
Melardo
Efficient with high capacity!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My clothes come out clean. The machine has a high capacity, which is nice for blankets and beddings.
I would recommend this to a friendGreat Washer, Excellent Service from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our first Samsung washer and we highly recommended. Very smooth and easy operation. The entire experience with Best Buy deserves not 5 6 stars!
I would recommend this to a friend