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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 4,878 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer amazing samsung i must forntge price you out did your self the steam option is very handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and connects to phone so i can get updated on my clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shawn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great the delivery it and install with no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a good value. Staff at the store was efficient and had us on our way quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well and washes very throughly! Definitely a great buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine except for when it stopped for a few days (after only a few months of use) and had to remove accumulated water from a valve in the bottom left corner. I think this happens to all front loaders. Never had to do any such thing for my old top load washer in all the years I had it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Moji H,

      We know the convenience of having a reliable washer in our home. Allow us to help you.

      Please consider checking the link below for the steps if your Samsung washing machine stops working or spinning. Kindly watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147415799, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with the Dryer we bought at the same time, it's a very nice machine. Like the music instead of the traditional timer buzzer too. And the pedestal option is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. Machine has been reliable and great since I purchased. Nice simple and clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Have no issue at all. Most of all the buttons are touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first washer and dryer set!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent and with the Bluetooth features it's even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new Samsung washer. It is larger than my old one. I don't have to do laundry as often. It also gets my clothes cleaner than my old washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, definitely recommend it if your looking for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Was not sure about a front loader but it works great, clothes smell amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Excelent option to buy for your home and comodity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful washer. More than I expected. Will definitely recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer, buttons are very sensitive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, my only complaint is that the touch screen buttons are very sensitive. I’ve turned the washer off mid-cycle multiple times just by my clothes brushing it when I’m reaching into the cabinet above it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my washer. I am so glad I decided to get this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look nice and works as it should. I would recommend. I got this on sell btw

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast delivery, everything is very good, the inside of the washing machine is wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my other Samsung washer that gave up on me. I wish it had a larger capacity that is the only reason I did not give it 5 stars.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Andee, congratulations on your new Samsung Washer. Thank you for taking the time to share with us. We thank you for continuing to choose Samsung in your home. ^Brad Samsung