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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 4,878 reviews
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer machine quiet when it spins..love that it is stackable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! It was top rated online and with consumer reports. Great value for the price. We needed to replace our old one from 2001, and this had great reviews. worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our older Samsung washer with this model. Many more settings to wash clothing. Much quieter than the other unit. Very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Machine movers in store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the machine. It works well. May sales person was super. But the people who move the equipment need to be more careful. They dented and scratched the machine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washing machine failed before it was 2 years old, the control panel failed which is a $300 part with a long lead time and fairly expensive to install. I had to scrap this and buy a new one, apparently this is a common issue with Samsung washers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty but caution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very aesthetically pleasing and works well. Unfortunately I purchased this to replace the exact one that I bought 2 1/1 years ago and had to replace. The balancing weights completely broke off the the washer was leaking. If you’re going to purchase, do not skip the warranty!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CarlaW,

      Thank you very much for your observation about our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Fantastic washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was great and its a great product. No issues, but the alarm is a bit excessive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was perfect! My clothes smells really good, I loved ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and set-up was fast and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on the price. The stands are a must for this type of washer and the drawers are very convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, Decent washer but not meant for bigger wash loads. Feel like it doesn't get all the clothes washed thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completes a great set of Samsung Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 2011 Samsung Washer was still performing well. But, dryer needed replacement. A matching set is a wifely imperative. And, a 10-year old washer is somewhat risky anyhow. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washing machine. It has lots of options and settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart wash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fantastic washer with cycles that I didn't know about. Will be using this washer for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, which is key since our set is in the bedroom. Can easily sleep when it is running & the door is shut. Washes well enough, so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for about a month but so far it works good no issues cleans my clothes really good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer very pretty and washes great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing i dont like is even on childlock it can still be turned off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 4.5 cu. ft. 5-Cycle Front Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, but if you are ordering installment make sure it is no leaks, they refuse to touch any pipes that have even tiny water leakage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use this washer every day since I got it and very happy with it washes clothes and spends of dry perfectly Also lol water use going to be happy with my Water Bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer completes a great stacking set. It was everything we were looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer is working great. The installation was done quick with no issues

    I would recommend this to a friend