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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 4,878 reviews
  • Rated 5 out of 5 stars

    Our washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing washer! Really glad we purchased this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Only complaint is the drain hose is really short might need to look for extension.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Samsung washer! It’s so much better than a top load and it nice to have a new one over a used one that we’ve used for years every where we’ve lived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and quick install. Thanks for all the help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung from load washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy transaction. Went to Home Depot first ....the dryer was not avail for 4 weeks! Best Buy had it in stock and at my store in 4 days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get Washer - Service to Install was excellent and they were timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I are so happy to have made this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for 3 days but so far it is doing pretty good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alarm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad cant change the done alarm or volume. Over not a bad looking color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Does a fabulous job. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam very pleased with the washer theyat least send a book to tell you how to run it. and tips to get everything I need to know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes, very squeaky sometimes. Ring is hard to clean. Looks good. Clothes are clean. I like the customization of loads and water temp.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product, Great quality. Its big enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love that it can notify me through the SmartThings app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchaser

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome features, we love them.probably one of a kind. samsung always makes the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung laundry washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, just not sure about the fitting of the soap drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Appliance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! So glad I chose Samsung and Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal value for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in excellent condition would refer this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, never can go wrong with Samsung. I also purchased a year of extra service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope it will last more than 2 years...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking working fine. Hope it lasts since build quality looks little poor.

    I would recommend this to a friend