Customer Ratings & Reviews
- Model:
- WF45B6300AC
- SKU:
- 6491516
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.
This summary was generated by AI based on customer reviews.
New Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues encountered with the installation and washer is working as expected. Every product should be like this.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product looks good and work awesome loving it
I would recommend this to a friendGreat washer! Very techy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, love the remote option if you’re a busy individual like me.
I would recommend this to a friendAffordable setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got both the washer and gas dryer installed within 10 mins. Props to the installation team. Very thorough with ETA also.
I would recommend this to a friend- Cons mentioned:Spin cycle
Piece of Garbage stay away!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.15 months after purchase, 3 months after the warranty expired my washer sounds like a rocket ship taking off during the spin cycle. Clearly something is wrong sith it. I called Samsung and my onky option is to pay upwards of $600 to fix it. I can buy a new one for $700! Washers are supposed to last 15 years not 15 months. Find another brand!
No, I would not recommend this to a friend - Cons mentioned:Installation
Worst customer service and experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would not let me select 0 stars. This has been the worst customer experience I have ever had. Washer was installed incorrectly, we had to have 3 different techs come out for over two weeks just to say we should return in. I called into exchange the set. They showed up Tuesday with a cooktop. And then they said they only had a washer. We sent it back. Today they showed up with only the dryer and said there was no order for a dryer. It's ridiculous. Worst customer service I have ever had. I've spent at least 15 hours on the phone and chatting with reps for three weeks and issue is still not resolved.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We understand that your experience has been less than ideal. Let us help you.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
It'll Do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was great. Delivery was on time Except we had to wait another week. The delivery personnel forgot the stacker kit amd was not able to install our unit. Therefore we had to use laundry facilities to clean our clothes. Other than that set up was good amd we love our stackable washer and dryer
I would recommend this to a friend- Cons mentioned:Spin cycle
Spin like crazy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It could be PTSD but when do the spin looks like too hard or too fast even in the minimun speed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Margarita,
We understand that this experience with your washer is different from what you anticipated. Let's get you the help you need.
We shared a link below to help with your washer. Click on the embedded words and choose "No" under "Did this resolve your issue?" for more details.
Samsung washing machine spins poorly
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151797320) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Happy customers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer and dryer works great. The new feature are awesome
I would recommend this to a friendGreat value for a versatile washer.!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this washer. Self cleaning has improved so much. Really great options to create the perfect wash.
I would recommend this to a friendNew washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To soon to really give a review maybe at a later date
I would recommend this to a friendSamsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like is very good washer, no have vibration and stackable.
I would recommend this to a friendsamsung frontload
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer first frontload and does a great job for 5 months so far.
I would recommend this to a friendGood Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 2nd Samsung front load washer. It does what it's supposed to do. I expect it will last ten years, like the last one, before the bearing goes.
I would recommend this to a friendMommy2boys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! It cleans well. I love the options of how many rinses you can have each load. I really like the self clean cycle.
I would recommend this to a friendGreat washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Bought the matching set and I am very happy with them
I would recommend this to a friendNew washer and dryers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 id buy the set again. Super clean and modern look.
I would recommend this to a friendSamsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my new Samsung washing machine. It has all the latest features including delay wash.
I would recommend this to a friendGreat!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Really nice product would buy again
I would recommend this to a friendWorked well thru warranty, but stopped draining
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well for exactly the same number of months that it was under warranty. Six days after warranty, it stopped draining water. We spent hours with Samsung support diagnosis by text messages. In the end the technician had to come in to fix. We don't know yet how much it would cost to fix.
No, I would not recommend this to a friend