Customer Ratings & Reviews
- Model:
- WF45B6300AC
- SKU:
- 6491516
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.
This summary was generated by AI based on customer reviews.
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quick wash option. No complaints whatsoever
I would recommend this to a friendGreat Product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Had it for almost a year. Very dependable and haven't had any issues.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great, I also uses the app to let me know when the washer finish.
No, I would not recommend this to a friendGo for it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great volume, fast washing and energy efficient, a good deal
I would recommend this to a friendI'm sexy and I know it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer satisfaction is guaranteed when dealing with these professionals
I would recommend this to a friendBEWARE OF THE-SCAM…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Samsung washer a few weeks ago, I really like it. It's quiet and washes very quickly. But my biggest issue was the delivery. The delivery guy came to my house, he took off my old washer’s water hoses without shutting it off, the water spilled all over the floor and he tried to convince me to call the plumber because he can’t shut off the water line, or he can fix it for an extra fee.I gave him a bucket and told him to shut off the water lines and there’s another main water line shut off downstairs . By the way, I have a brand new house. Everything was set up for the washer and dryer. When he realized his scale was not working out, he installed the washer without any difficulties.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this matter and to provide you with assistance with what happened during the delivery, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Nice washer machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer no noise at all very reliable appliance
I would recommend this to a friendGreat product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! It’s great for work and entertainment, would definitely be buying next generation.
I would recommend this to a friendLove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new set I want to change my whole room now
I would recommend this to a friendi highly recommend this product, perfectly well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great. i highly recommend this product, perfectly well
I would recommend this to a friendGood things
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer. It uses less detergent than my old one but my clothes look and smell cleaner. It’s so quiet and energy efficient.
I would recommend this to a friend- Cons mentioned:Spin cycle
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the washer and dryer set for 1 year called to have both of them fixed since the dryer was blowing cold air/washer does not do the full spin cycle at the end so my clothes are soaked, I did get my money back for my washer but not my dryer so I'm pretty upset about that and be ready to be asked the same questions and pictures sent over again and gaslighted that you never sent them to customer serve. I will not be buying anything from Samsung due to the issues and non refund of my dryer even though I did the video call for both my washer and dryer. SMH
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're saddened about your dryer not being included in the refund that was issued to you, PaulaL. We want to speak to you directly to offer support and see other options for your dryer.
Please feel free to get back to us via the following options and provide us with the dryer model for us to validate the information:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147046834, to help our team pull up your information when you message us.
Have a great day.
-John
Nice washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once we got one that works (took 3 exchanges) it looks sleek, fits well and works.
I would recommend this to a friendLoud banging sound during spin cycle.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works good except when spinning up in the spin cycle, makes a loud banging noise. Lasts for a couple of seconds but it sounds like the tub is beating against the side. Had Geek squad come out. Check machine for level and ran tests which had no faults.
I would recommend this to a friendBrand response from Samsung
Posted .Hi, Happy,
Let us guide you to fix the noise in your washer.
For best performance, we recommend installing your washer on a solid floor. To minimize vibration and/or unbalanced loads, wood floors may need to be reinforced.
You may refer to this link:
The washer is noisy, and scroll down to rattling or clicking (related to banging noise), and you may click the hyperlink about the level of your washer:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
You may also watch this video to understand the noise on your washer (from 0:52 to 1:25):
https://www.youtube.com/watch?v=SknGZKLd9AY
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145812221, to help our team pull up your information.
Have a great day.
Melardo
Washing machine
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, quite and fast washing machine. The price also is very good vs. the quality and options.
I would recommend this to a friendLOVE THIS!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a washer/dryer combo urgently after an emergency disaster with our old washer at home. Found this and love it so much more!
I would recommend this to a friendDry1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dryer Samsung model for any one to buy. The only issue is black color not available
I would recommend this to a friendIs axactly what we wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was axactly what we wanted and showed up right on time ...
I would recommend this to a friendWasher
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. It can make the clothes musty if not cleaned cery often.
I would recommend this to a friendWasher/dryer purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from Joe. He was great! Helped us pick a great set.
I would recommend this to a friend