Customer Ratings & Reviews
- Model:
- WF45B6300AC
- SKU:
- 6491516
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, does a wonderful job, and makes my laundry space look very modern 
I would recommend this to a friend - Pros mentioned:Noise level
Silent but deadly
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Silent but deadly, this machine rocks our world with first class efficiency and power.
I would recommend this to a friend - Pros mentioned:Overall performance
Thoroughly pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is nothing short of amazing. Really one of my best appliances purchases.
I would recommend this to a friend Good till a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for atleast an year then it started to be very noisy, shake a lot. JUST BAD LUCK
I would recommend this to a friendBrand response from Samsung
Posted .We aim to improve your washing experience, RicardoG. Let's get this taken care of.
Here are some steps to take when the washer shakes and makes a loud noise. Please click the links and hyperlinks and watch the instructional video for tips. If the problem persists after completing the recommended steps, click "NO, I NEED MORE HELP" for further assistance.
The Samsung washing machine is noisy (Please select the best that describes the sound that you are hearing):
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
The Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/#run-a-vibration-test-cycle-on-the-washing-machine
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146639910, to help our team pull up your information when you message us.
Have a great day.
-John
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have the washer and dryer and are totally obsessed with both!! Highly recommend!
I would recommend this to a friendWasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate the idiot alerts, very annoying. Took me too long to look in the book to find out how to disconnect them. Don't like the default settings.
I would recommend this to a friendHint to Geek Squad: test the machine after install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one Samsung machine & it shook so hard, it moved 6 inches over to the wall. Over a week later, Best Buy Geek Squad brought me same make & model, which is a very cool machine. would have liked a sooner date to receive 2nd machine...The Geek Sq members were good about answering questions, but I asked them to wash a quick 22 minute wash cycle on 1st delivery. Certainly would have saved both Best Buy & myself LOTS of time & trouble.
No, I would not recommend this to a friendDon't do it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this washer 60 days ago. It has an issue in the electronics that Samsung has sent technicians out to try to make work 3 times. The last time they told us they don't know how to fix it. It qualifies for the FEDERAL LEMON LAW, MAGNUSOM MOSS ACT, but actually getting the money back is becoming a full time job. Best Buy will not take it back. This is the second Samsung washing machine I have owned. The first one was recalled several months after I bought it for the top blowing off while spinning with a force that was breaking people's jaws. There will not be a third attempt at owning one of their washers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AndreaR,
Thank you for leaving us a review of your overall experience with your Samsung washing machine; we'll be glad to look into this for you.
To better assist you, please get in touch with our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.
Thank you!
-Angelica
a title
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is very fancy but doesn't rotate the clothes very well I would avoid these 'high efficiency' products. the agitators are too short in this unit in my opinion.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Will,
Great to hear that you're using our Samsung washing machine! Let us send you some links to address your concern about the washer.
Clothes are not clean after washing:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
The best laundry load size for your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144953048 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
- Pros mentioned:Noise level
Smart Things, Smart purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the purchase, the machinery is very quiet, I recommend it.
I would recommend this to a friend Good enough
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like second time I have to replace this washer. There is a huge vibration in the machine.
I would recommend this to a friendSamsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washer and dryer set and a great affordable one for the price
I would recommend this to a friendMS KAREN NELKIE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.little door on the bottom won't stay shut have to tape it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ms. Karen Nelkie,
Thank you for bringing this to our attention. We suggest contacting us via the options below to speak with a live representative for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1150897329) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Samsung is using the disposable model
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the washer is running we bought it based on price and availability but if my last three washers are any indication it will only last 4 years!
I would recommend this to a friendBrand response from Samsung
Posted .Hi. Thank you very much for your feedback on our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Reference Number: 1144620663
Have a great day.
Melardo
- Pros mentioned:Overall performance
Washer and Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.washer and dryer work great and best buy was quick and easy wirh delivery
I would recommend this to a friend - Cons mentioned:Door
Mager damage to Laundry room.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers. Forgot to remove shipping bolts. Machine fell off pedestal and wedged it self against the door handle blocking the door shut. Had to break in to the newly remodeled laundry room. New oak door is destroyed. And lost of damaged to sheetrock.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Best washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My clothes come out so clean. I would recommend this washer to everyone.
I would recommend this to a friendTechnical issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi,this product showing word sud which i don't understand and is not washing pls i need assistance on it just started yesterday.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for letting us know about the SUd error code, IsiakaO.
The error code "SUd" means Excessive suds error.
This error code does not indicate that service is needed. It is caused by the incorrect use of detergent.
You can check the complete information about the SUd error code and other error code meanings on this link: https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code
Lastly, to avoid this error code, I highly suggest checking this Samsung link below about the guide for detergent usage.
https://www.samsung.com/us/support/answer/ANS00031847/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145144937), which will help our team pull up your information.
^Rainly
- Cons mentioned:Smell
Never dries always smells like mold
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We even leave the door open after loads and it atill stinks
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use. App integration is great. Excellent value.
I would recommend this to a friend