Customer Ratings & Reviews
- Model:
- WF45B6300AC
- SKU:
- 6491516
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.
This summary was generated by AI based on customer reviews.
Good product, but…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine works pretty good and connects with wi-fi, but I’m not agree that it’s come without the hoses for water, and the dryer was a joke comes with a 8 inch hose, the good thing is the double connector (splitter). 5 starts but one less for it!!
I would recommend this to a friendDrainage hose damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the washer but I'm now dealing with a drainage hose with multiple holes.
No, I would not recommend this to a friendSamsung Smart Driver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item had to be replaced less than a month of having it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Samsungdryer,
Thank you for taking some time to share your experience with our product.
We apologize for all the issues you encountered with our product rest assured that We will strive to create durable, quality products. In case you encounter some problems in the future, you may use this link for some troubleshooting.
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:o
1144729992
Thank you for choosing Samsung. Have a great day.
^^Ross
Washing machine repair by geek squad agent.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love my Samsung washer. Had a problem recently and an agent fixed it . fast , easy and no cost to me. Geek squad agent was very professional and knowledgeable . I would purchase another Samsung if/when this one dumps.
I would recommend this to a friend- Cons mentioned:Washer quality
Washer machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product have a lot of damage it sounds like all parts are disconnecting
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you informing us about your washer experience. Let's help you, AnaA.
We would love to speak directly with you to gather more information about your washer and better assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147555160, to help our team pull up your information.
Have a great day!
^Chrystel
Mechanical issues, delayed service. Do not buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have already had several problems with this machine within the first month of purchase. I own a PT clinic and we use the washing machine daily. The door locks automatically and does not open. We have had to have the maintenance team from Samsung come for service repairs 3 times and each time, it takes them a week to make an appointment and in the mean time my staff has to go to a laundromat to get laundry done. Has been a headache. I do not recommend this washing machine at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We can feel the disappointment you had with your washer. We are here to offer any assistance that we can.
We would love to speak to you to get some details and provide assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146936993) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Good for 1 year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do 2 loads of laundry every week, sometimes an extra load a week. This washer lasted 1 year and 2 months. Its broken now, something is wrong with the spin mechanisms. They just dont make anything that lasts anymore.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jack,
It's easier to do laundry if the washer works correctly.
We would love to discuss your washer to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145737987, to help our team pull up your information.
Have a great day.
Melardo
Not a great washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the delay option but not a fan of the washer itself. I felt my clothes didn't get wet enough or even washed. Had washer for just a little over a year and now I'm waiting on a new set (different brand) to come in and try. Fingers crossed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that neat and clean clothes can give us a good feeling, Marc.
To help you with this, I have shared the model's user manual link below on page 49.
https://downloadcenter.samsung.com/content/UM/202209/20220916134729601/WF6000T_UM_DC68-04006R-03_EN.pdf
Also, I have provided relevant Samsung links below.
Samsung washing machine water fill issues.
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water
It is also important that you are using the correct cycle and settings. Kindly check this link: https://www.samsung.com/us/support/answer/ANS00061937/
Dry spots are normal if you overload the washer or if the item being washed is so large and bulky.
You can check the best laundry load size on this link: https://www.samsung.com/us/support/answer/ANS00080262/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145154612), which will help our team pull up your information.
^Rainly
Missing steam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not include steam function even though stated in comparison with similar items
No, I would not recommend this to a friendSamsung Washer/Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the smart washer and dryer. Only issue was the 4” gas hose wasnt long enough and had to go out an purchase another. However as far as the set it works great and love the integration with Google Nest/Home.
I would recommend this to a friendGood value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you do not do a ton of wash and need a stable dryer - this is the dryer for you
I would recommend this to a friendDont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is beautiful and compact;however, after 12 loads, it started getting violent, making excessive noise!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MariaA,
We understand how you feel about dealing with a noisy and violent washer. We are here to help.
Check out the link below for steps to take with your washer. To view the full diagnostic and video tutorial, click on the embedded words and select "NO, I NEED MORE HELP".
The Samsung washing machine is shaking.
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146958224) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Do not buy- broken after 1 year and 10 days
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY SAMSUNG APPLIANCES. The washer stopped working mid-cycle exactly 10 days after the warranty expired. The Samsung repair service provider took a $200 deposit and never showed up or returned our calls.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mariola,
We understand your disappointment with your washer. Let us help you.
We would love to get you assisted as soon as possible with your service repair. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148583401) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Several issues
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have the washer serviced as the codes kept coming up on the front & need to have it serviced again as the half of the ceramic part insode the washer thats the circle part in the front it broke in half & fell down into the washer. This is the second samsung washer Ive had that I have had issues with unfortunately.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your washer.
Here is a link for troubleshooting steps for your washer; kindly choose the one that matches, watch the video, and click the embedded words.
Samsung washing machine information and error codes.
https://www.samsung.com/us/support/troubleshoot/TSG10000997/?msockid=08e6a45904c26b1f3477b061055f6aec#washing-machine-displays-an-error-code
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your washer.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147888567) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Cons mentioned:Spin cycle
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed, only had a year and not working. It has stop spinning, water is not draining.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BrandieLL,
We can feel the disappointment you have with this washer. We are here to assist you with it.
We recommend checking the resources below for steps to take when the washer stops spinning. Please watch the video and kindly click on the embedded words for more details.
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147233303), and it will help our team pull up your information.
^Rodel
Dents on appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had dents on the back of it when the appliance came.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lewby2,
We appreciate you giving us a review about the Samsung washer. I'm sorry to hear that you received a Samsung washer with dents. I understand that this experience is not ideal.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144471463
^Rainly
Samsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stoped working after 1 year and 2 months. Would not recommend
No, I would not recommend this to a friendSamsung CS absolute worse. Best Buy not helping
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy since pretty much day one. Got worse and worse. We got Samsung to come out and their tech said the bearings were bad and likely had been since shipment from factory. Have had a nightmare dealing with Samsung and Best Buy. Samsung are pushing it to Best Buy and Best Buy are penalising me because I got their extended warranty and say if I exchange it with them I will have to pay for a new warranty and for delivery, AGAIN!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand how disappointing the resolution provided for your washer is. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your concerns and see if we can lay out an option that will make both ends meet.
Have a great day.
-John
Not reliable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be only lower cost front load option. Replacing unit at my rental that broke just after 2 yrs. I assume there was heavy usage but less than 2.5 yrs to a failure is ridiculous. Pains me to have to buy the same unit but tight fit requires it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we definitely understand how important it is to have your washing machine working as designed and would be just as frustrated. We value your time, and we appreciate your honesty in your review. We would like to look into any concerns you have with your appliance. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144042779) and it will help our team pull up your information. We look forward to hearing from you. ^Shay
Unreliable but beautiful
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful machine and when it works it is great, but the failure on these machines seems to be total and a known issue to Samsung. The weights break free and in my case tore a hole in the tub. At this moment I will reserve my opinion of the warranty program with Samsung and Best Buy but at the moment not impressed. I hope my opinion changes as at this moment I buy all my appliances through Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sharing your experiences with our products and services matters to us. Let us extend our assistance, ErinM. We would be delighted to speak to you directly to determine the best way to help.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146054959) to help our team pull up your information.
Have a great day.
^Camille