Customer Ratings & Reviews
- Model:
- WF45B6300AC
- SKU:
- 6491516
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Spin cycle
Horrible dod not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not spin out. Cycle would stop and have to be restarted. Could not handle large loads
No, I would not recommend this to a friend Never could get balanced.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to trade in this front loader for a top end loader. I dont know if is the product or just the front end loading design but this washer was leveled and still jumped around my laundry room. Everything I tried to do to level the washer did not work. Ordered and replaced with a top end loading washer, its great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, DavidH,
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product, and we would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Broke after only two years!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this dryer barely 2 years and all of a sudden the drum starts banging around during the spin cycle and then it stops, I go to check it out and it appears the drum broke and fell or the bearings broke. I’m told repairing it would be more than just replacing it! I paid $1600 for it, I feel so cheated, so I guess I have to but a whole new one but never again Samsung!
No, I would not recommend this to a friendGreat Samsung product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great appliance from Samsung. I was a long standing whirlpool fan when it comes to washer and dryer. I switch to Samsung and zero regrets.
I would recommend this to a friendWould not recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the washer 26 months ago. Now I have to replace it. Repairman said it most likely was faulty from the beginning.a tube got loose started leaking and resulted in cutting and putting holes in another tube and drum seal.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Melinda P,
We know that having a good-working washer plays a massive part in cleaning our laundry. Let us extend our help.
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147425469, which will help our team pull up your information.
^Rainly
Damaged and poor customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The people who brought the machine were extremely rude and on top of that the machince came banged up , was told by customer service i would get a 180$ gift card if i decide to keep the machince . A month later i did not receive the gift card and when i call best buy customer service they have no idea what to do. First and last time buying an appliance from best buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
NOT HAPPY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did 1 load and have a floor full of water. cant get a repair for over a week. also pedestals dont fit and replacements wont be delivered for a month.NOT happy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day, DavidN.
We are glad that you brought this to our attention. Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied.
At these links, we will go over some simple ways to stop your washer from leaking:
https://www.youtube.com/watch?v=jgKRn1xR_qs
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
To better assist you with the pedestals, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
If you require further assistance, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145105091) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Great machines
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first they are hard to get use to. Great machines but one thing if i cant change time to whatever i want or heat. Its already preset. Over all 8/10
I would recommend this to a friendNoisy/Vibration
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is noisy, especially when the water is being drained and the last spin . The washer is on second floor and the whole house vibrates.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
Get the most out of your washer with a few simple tips and tricks to maximize its quality performance, Niki!
Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected. These noises are nothing to worry about! Learn more from these details.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
You may also watch our youtube videos about "Washing machine shakes & vibrates or is noisy":
https://www.youtube.com/watch?v=ywOrH59K9Rw
https://www.youtube.com/watch?v=SknGZKLd9AY
Leveling the washer:
https://www.samsung.com/us/support/answer/ANS00051342/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145372544, to help our team pull up your information.
Have a great day!
^Chrystel
New purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is broken with in 10 days and Samsung customer service is really bad !! Wasted my money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ParmjitS,
We want to inquire more about what transpires with the washer and would like to assist as soon as possible.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Vibration Reduction my butt
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If the washer didn't make the whole stacked unit walk out of the closet even though it is level, this would be a good machine
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand you have a new washer that is shaking. I have some information that will help resolve that for you. Please see link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Thank you for choosing Samsung. ^Brad
Smelly washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer has an odor from the first wash that is foul. It doesn't matter if you take clothing out immediately and clean the inside of washer and keep the door open. The smell never goes away even if you run the clean cycle immediately after wash or within the hour of washing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi teri,
We can feel the disappointment you have with this washer. We are here to assist you in any way possible.
We recommend checking the resources below and click the type of odor you smell on the washer.
Samsung washing machine or laundry smells bad:
https://www.samsung.com/us/support/troubleshooting/TSG01108629/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147237176), and it will help our team pull up your information.
^Rodel
Bad service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong part bring for installation for 4 times in 1 months i can't believe this is so bad experience from best buy and horrible service don't buy anything if have service for installation because no body care and if you want talk with Manger you have wait 3 hours behind phone every time
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi HamedB,
We are glad that you let us know about your situation. We are here to make your experience even better.
We would like to inquire further about the parts that you need.
If you could please reach out to us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145127912), which will help our team pull up your information.
^Rainly
I love this washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it has a rinse and spin cycle, it does not leave detergent residue and it has not gone off balance
I would recommend this to a friendNot a good appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, very unsatisfied with this product, spinning cycle did not function
No, I would not recommend this to a friendBrand response from Samsung
Posted .Maria, we understand how important it is to have a reliable appliance at home. Let us help you with your washer.
Below is a troubleshooting guide if your washer is not spinning. Please click on the embedded words and choose the "No, Did this resolve your issue?" option to access the complete steps.
Samsung washing machine does not spin at all
https://www.samsung.com/us/support/troubleshoot/TSG10003486/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150339271) to help our team pull up your information.
Have a great day.
^Camille
No good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put in first load to wash and water everywhere, washer leaked water out called to get repaired and they could not find the part that was needed said it seemed to be discontinued, a new washer with parts already discontinued, really, it took almost a month before they said ok we can’t find the part just return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Let's help maximize your washer's cleaning performance and be leak-free, SamuelO.
Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied.
Here are links and videos about:
Samsung washing machine is leaking: https://www.samsung.com/us/support/troubleshooting/TSG01000977/
What to do if your washing machine leaks: https://www.youtube.com/watch?v=jgKRn1xR_qs
The below link is the user manual for your model. Turn the page 9 (Usage Cautions bullets #3, 5, and 7), page 10 (Safety Information bullets #1 and 8), page 11 (bullets #4 and 11), page 18 (Caution bullet #1), page 19 (Water supply), page 24 (Caution bullet#1,2 and 3), page 47 (Caution bullet #1 and 2), and page 54 (Leaks Water) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145398035), which will help our team pull up your information.
Have a great day.
Melardo
Dont' Buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience. This is the second washer I’ve bought, and both arrived broken. When spinning, it shook the entire house.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RobertaR,
We understand the inconvenience of dealing with a shaking washer. We're here to help.
To troubleshoot the shaking washer, check out the link below. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016
You may also refer to page 50 of the user manual for other solutions when the washer vibrates excessively.
https://downloadcenter.samsung.com/content/UM/202407/20240725162733027/DC68-04006R-06_IB_WF6000T_EN_R.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148131351) to help our team pull up your information when you message us.
Thank you.
-Angelica
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer started leaking after 8 uses! Samsug will not replace it, they will only have it repaired. Tech said it requires total tear down and weeks to get parts! Best Buy will not help because its over the two weeks return period and I didn’t buy the protection plan. 1 month is all I got and I'm just so frustrated! A washer should last longer than a month, dont buy!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are glad we could be of service, TroyO.
Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied.
You can check the troubleshooting guide on the model's user manual link on page 54.
https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf
Also, I have shared helpful links below.
Samsung washing machine is leaking.
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
You can watch the video link below about what to do if Samsung washer leaks.
https://www.youtube.com/watch?v=jgKRn1xR_qs
You can check the available services that we offer on the link below.
https://www.samsung.com/us/support/service/
We would love to speak to you directly and address all your concerns about your unit.
Please feel free to reach us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145663144, which will help our team pull up your information.
^Rainly
Good product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. The instructions on the different settings weren’t direct but once you learn your machine it works great
I would recommend this to a friendSamsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked up the washer yesterday and tried using today.. NOT very happy and satisfied at all. It’s vibrating excessively/shaking violently/moving around, starts during rinsing cycle then getting sooo bad during spinning .It’s Also not draining well, clothes still very wet. Will be returning
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your satisfaction with how the appliance performs is our utmost priority, GlendaP. We're here to help!
Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs need to be made more secure with the ground or if a large bulky item or a massive amount of laundry is in the machine. I have provided the links below for more information.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Washing machine shakes & vibrates or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw
If you receive a no drain or overflow error, water does not drain, or if it overflows from the washer, follow the instructions in this guide to get your washer draining water again.
Samsung washing machine does not drain:
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
What to check if your washing machine doesn't drain?:
https://www.youtube.com/watch?v=pD9Pg6UU3Aw
Whether the washer tub is not spinning, is spinning, won't stop spinning, has an unbalanced load error, or just runs way too long, the troubleshooting is the same. This also applies when clothes are coming out soaking wet, or the wash cycle never ends at all. Load size and cycle type are the best ways to solve these problems. Below is a guide for further details.
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
You may also check pages 51-53 of the user manual for other recommended actions when the washer vibrates excessively, does not drain, and when the load is wet at the end of a cycle.
https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf
Lastly, I've included the guides to learning the best laundry load size for your Samsung washer, its settings, cycles, and features for reference.
https://www.samsung.com/us/support/answer/ANS00080262/
https://www.samsung.com/us/support/answer/ANS00061937/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145612832) to help our team pull up your information when you message us.
Thank you!
-Angelica