Customer Ratings & Reviews
- Model:
- WF45B6300AC
- SKU:
- 6491516
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.
This summary was generated by AI based on customer reviews.
WORSE CUSTOMER SERVICE EXPERIENCE EVER!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation nightmare. Bestbuy needs to hire better installer and train how to do better customer service what a joke! going to Home Depot to give them my business.
No, I would not recommend this to a friendBest buy good for nothing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy products from Best Buy. They will do rock and roll of you and your hard earned money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience with this washer, I return it back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rod1,
Thank you for choosing Samsung for your Appliance needs. We are saddened that you no longer have the product.
We would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
^Rainly
Anish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within first month.. wont recomend to anybody
No, I would not recommend this to a friendBrand response from Samsung
Posted .We consider the urgency of this review, and we'll be glad to look into this for you, AnishR.
It would be awesome if you could tell us more about the washing machine so we can better assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Have a great day!
^Chrystel
Very loud and vibrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy this. It says vibration reduced but it works crazy loud and vibrating. Unfortunately I start to use it after 15 days I buy it and can't return it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Realbuyer, I see you are having some concerns with your Samsung Washer vibrating and making noise and I know that can be alarming. I want to provide you with our best tips to get you the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
If you need any further assistance, we are here for you via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143771379. We thank you for being a part of our Samsung family. ^Brad
Washer don’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer does not dispense softener into the load!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new appliance purchase. We are here to help you out with your washer dispenser issue, to address this concern let me share a troubleshooting link.
Dispenser drawer issues in the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01207154/
To better assist you on other matters and to collect more details of what happened, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144960656) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
NEVER AGAIN will I buy Samsung anything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even two months old and already not working. I knew I should have thought about purchasing another Samsung appliance. NEVER lasts, always issue.
No, I would not recommend this to a friendWater does not fill up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The water level doesn’t fill up use very minimal water does not wash clothes clean, had to return. I do not recommend. I exchanged it for the Samsung top loader.
No, I would not recommend this to a friendSamsung Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My washer is defective. It spins very loudly, and it moved because it was spinning very loudly. Best Buy is replacing the washer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Grandma,
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Chrystel
broken within 90 days
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tub assembly already broken 110 days old buy anything else but sambung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your effort in sharing about the washer's condition is essential. Let's get this taken care of, GinamarieS.
We would love to speak to you directly to gather more information about your washer for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146470073, to help our team pull up your information.
Have a great day!
^Chrystel
DONT BUY ANY SAMSUNG PRODUCT FOR THE REST OF YOUR
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SUCKS!!! Stuck in cooling mode after 2 months. can't get it out of cooling mode. so I guess you just buy new appliances every two months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DBSsung,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in this link.
Cycles, settings, and features on your Samsung Washing machine
https://www.samsung.com/us/support/answer/ANS00061937/
Samsung washing machine error codes
https://www.samsung.com/us/support/troubleshooting/TSG01002001
How to reset your washing machine
https://www.samsung.com/us/support/answer/ANS00087882/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144573309
Thank you for choosing Samsung.
^Ross
Sumsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First use and already messed up. Shaking like CRAZY. I already checked the level and it good but still shaking and its super loud. Regret getting it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are experiencing issues with your Samsung Washer shaking and I would like to offer some assistance to ensure that you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143180715. We thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Capacity, Overall performance
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice washer, its really spacious, it washes fast and works really well.. I was recommended by a relative and would recommend it to others to purchase as well
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Samsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great and very quiet ! Best Buy delivery and installation very fast and pain free experience will suggest to buy this product especially from Best Buy !!
I would recommend this to a friend Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the dryer I requested but am not getting. I stayed on the phone for over 25 minutes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you taking the time to leave us a review about the overall experience purchasing this Samsung washing machine.
To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
Dents
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived with dents. Waiting for replacement later this month.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
Best buy - company of trouble invitation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged then expected during transit. That’s why no best buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Capacity
good choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed a small size to fit space. this one is great. washes a good size load and cleans well. easy for kids to use.
I would recommend this to a friend nnnn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no instruction book nnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
No, I would not recommend this to a friendCan’t read the cycles
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons have already worn off and can’t read the cycles, only have had 4 months!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you so much for letting us know about this, Matt. Samsung is always working to continue improving the overall customer experience, and your feedback helps. ^Jecca