Customer Ratings & Reviews
- Model:
- WF45B6300AC
- SKU:
- 6491516
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Overall performance
Easy to use washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washing machine works well, good for the money we paid. I would recommend, nothing fancy, easy to use. Pretty basic washing machine nice and easy to figure out all buttons
I would recommend this to a friend Did not line it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! Broke the first week ,had to return it to the store. what a disaster!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the
opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
-Trisha-
poor wash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quick wash not enough water soap and softener stains
No, I would not recommend this to a friendBrand response from Samsung
Posted .Having clean clothes is important, Peter2022. We are to help you provide some possible fixes.
It can be frustrating to have clothes come out worse than when you put them in the washing machine, but in the vast majority of cases, any stains or damage that weren't there when you put them in the washer aren't actually caused by your washer. Please check this link for details.
Laundry is stained or damaged after using Samsung washing machine
https://www.samsung.com/us/support/troubleshooting/TSG01108628/
Tired of carefully measuring your detergent on every cycle? With the new automatic dispenser on select Samsung washers, you won't have to worry anymore because it automatically dispenses detergent and fabric softener during wash cycles. Please check this link for details.
Use the auto dispenser on your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS00088882/
Using the best kind of detergent in your washing machine may seem tricky. You definitely want your clothing and other items to come out as clean as possible, but you don't want to accidentally overfill your machine with detergent or place it in the wrong compartment. Please check this link for details.
How to use detergent in your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS00031847/
When it comes to doing laundry, most of us toss in our jeans and T-shirts, start the Normal cycle, and call it a day. But your Samsung washing machine can do so much more. Please check this link for details.
Cycles, settings, and features on your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS00061937/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145422963) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay.Making some noise while washing and rinsing
I would recommend this to a friendBrand response from Samsung
Posted .Hi Mani,
We'll be delighted to help with the noise on your Samsung washer.
Here is a link to "Samsung washing machine is noisy": https://www.samsung.com/us/support/troubleshooting/TSG01001985/
The below link is the user manual for your model. Turn page 7 (Installation Cautions - bullet #2 and Critical Usage Warnings - bullet #2) and page 51 (Troubleshooting - Excessive vibrations or makes noise) for reference: https://downloadcenter.samsung.com/content/UM/202207/20220701141448786/WF6300B_SimpleUX_UM_DC68-04355A-02_EN_CFR_MES.pdf
For reference, I also shared these links:
The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/
Install a Samsung washing machine in your home: https://www.samsung.com/us/support/answer/ANS00051342/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145245975), which will help our team pull up your information.
Have a great day.
Melardo
Not reliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this machine about 1 year ago. Drum failed and it needs a new machine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, this is a bit unexpected for this product. We stand behind our product and we would love to look into this further. If you could please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144068716) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Maybe mines a lemon but would not recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased mounting brackets mounted them as instructed everything was leveled. Washer shakes so bad it sounds like an airplane taking off shakes the house. Today (with spin cycle on lowest setting due to the amount of noise it makes) the Samsung brackets broke, the dryer fell off the back and broke the legs off the dryer. Will be calling to initiate return in the morning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .A washer that performs smoothly helps wash the clothes quickly, Wefjr. We're here to help with fixing your Samsung appliance.
Here is a link to "Samsung washing machine is shaking": https://www.samsung.com/us/support/troubleshooting/TSG01001016/
I also shared this video about "Washing machine shakes & vibrates or is noisy": https://www.youtube.com/watch?v=ywOrH59K9Rw
The below link is the user manual for your model. Turn page 7 (Installation Cautions - bullet #2), page 20 (Flooring), and page 51 (Troubleshooting - Excessive vibrations or makes noise) for reference: https://downloadcenter.samsung.com/content/UM/202207/20220701141448786/WF6300B_SimpleUX_UM_DC68-04355A-02_EN_CFR_MES.pdf
For reference, you may also refer to these links:
The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/
Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Install a Samsung washing machine in your home: https://www.samsung.com/us/support/answer/ANS00051342/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145241975), which will help our team pull up your information.
Have a great day.
Melardo
Bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad washing machine was shaking as soon as we got it out
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you informing us that your Samsung washing machine is shaking, AlejandroL. We'll be glad to help you.
Here are the links to the troubleshooting steps to try when your Samsung washing machine is shaking.
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
https://www.youtube.com/watch?v=ywOrH59K9Rw
I've also included a link to learn your Samsung washing machine's best laundry load size for reference.
https://www.samsung.com/us/support/answer/ANS00080262/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145068648) to help our team pull up your information when you message us.
Thank you!
-Angelica
- Pros mentioned:Ease of use, Overall performance
Samsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very easy to use and works really well. I'm happy with it.
I would recommend this to a friend Never again Pacific Sales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson was unfriendly getting the washer delivered and installed was a nightmare.
No, I would not recommend this to a friendPoor outside service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got a chance to use it. Because your installer doesn't want to
No, I would not recommend this to a friendShaking machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine is vibrating and moving during the spin cycle
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I realize you are experiencing problems with your Samsung Washer shaking in the spin cycle and know that can be alarming. I want to provide some assistance to make sure you are getting the best results. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01001016/ If your issue persists, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143592450. We would like to welcome you to our Samsung family. ^Brad
- Pros mentioned:Ease of use, Noise level
Energy efficiency and quieter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked of my purchase. Easy to use. Energy efficient it is a huge plus. It’s amazingly quiet. Highly recommend!
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and very quiet. Has a beautiful look as well
I would recommend this to a friend Washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product pump went out in 12 months- on a washer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsungwasher, I know that you are experiencing some issues with your Samsung Washer not pumping water out of the machine and know this is not great timing. I would like to extend a hand in getting your machine working correctly. Please reach out to us at your most earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143683906. We thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Ease of use, Overall performance
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with this washing machine. It performs well, is easy to use, and delivers great cleaning results.
I would recommend this to a friend Didn’t get the two hoses they should come with the
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not get the two hoses they should come with the washing machine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Prince.
Glad you asked about the washing machine water hose that should be included. Based on your user manual, I have verified that the water hoses are sold separately.
I suggest you check this link to your user manual for assistance. Please go to page 16
https://downloadcenter.samsung.com/content/UM/202207/20220701140246912/WF6000T_UM_DC68-04006R-03_EN_CFR_MES_R.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144834426) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vibration tech didnt work have to call repair first month.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Kris,
I see you are experiencing issues with your Samsung Front Load Washer shaking and I understand how much of an inconvenience this can be. I would like to offer some assistance to ensure that you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143272781. We apologize for any inconvenience and welcome you to our family. ^Brad
- Pros mentioned:Noise level, Overall performance
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Product, works like a charm, and it’s quiet!
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super product work great it was very quiet. Really recommended to anybody.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine...super silent...very efficient...
I would recommend this to a friend