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Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 4,878 reviews
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Thumbs up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Is very silent and efficient! We are very happy with the acquisition

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I would like is the choice of temp for wash and rinse. Other than that it is phenomenal. I love the smart wash where it adjusts for the load up or down due to amount of laundry. It is supper quiet (as long as you don’t have super heavy stuff to bang around in rinse cycle like heavy blanket or zippered items).

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing purchasing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Good size, quieter. Love the smell of the clothes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Vibrating so much it shakes the house

    |
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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washing machine when I moved into a new home with the matching dryer. The washing machine keeps getting so loud. It’s vibrates that bad that the monitors on my desk rattle and move. I have had 5 service visits and multiple parts replaced. It gets a little better and then within a few weeks it back to the very loud and crazy vibrations. I am having call out 6 next week. I hope they replace it. I am so done with it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Mostly Terrific!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have only had the 4.5 Cu. Ft. Front Load Washer for several weeks, I am very satisfied with its performance. It is relatively quiet, does a good job of washing, and has numerous cycle options. My main complaint is that puddles of water remain in the rubber trough surrounding the tumbler. One must towel dry it in order to prevent it getting musty. Also, excessive water remains in the detergent drawer when the cycle is finished. It is a mold and mildew magnet!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Sm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice wash machine work excellent, It doesn’t make a noise and the clothes wash very well I’m very happy with my washing machine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this machine seems to be as good as the last one. I haven't yet figured out how to get the my cycle programed into it. But it is a nice machine, does great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great long-term purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was a great selection for the price. We needed something quickly and after lots of research we decided on this one and it has been a great purchase so far. No complaints! It is quiet and the cycles clean really well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great . Love it ……………………………………………………………………….

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washing machine to replace a broken one of the same type. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the make and usability of this machine. It is a quiet machine and washes clothes very well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung -Front Load Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel Excellent, Affordable and reliable!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great transition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! The set-up was smooth and everything is operational.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, best upgrade for us, wife and me are really happy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaks - leas than 10 days old!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaks on most commonly used cycles - best buy total tech not helpful either, wants to take the washer then arrange for a replacement

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know the worth of a working washer, as we do laundry regularly, Kayla. Below are helpful tips to prevent leaks from your washer.

      If your washing machine is leaking, it doesn't automatically mean service. There are a few things you can check yourself to get the leaks resolved. Learn more from these details.

      Samsung washing machine is leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01000977/

      You may watch our youtube video about "What to do if your washing machine leaks":
      https://www.youtube.com/watch?v=jgKRn1xR_qs

      Proper leveling will help to prevent leaks from the washing machine:
      https://www.samsung.com/us/support/answer/ANS00051342/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145305933, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 4 out of 5 stars

    Great dryer aside from annoying music

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer in nearly every single way. I like the option to stack, which I do not utilize at this time, but it's good as a future option. The only thing I don't like is, from my understanding, the only option between end-of-cycle notificaiton is silence and this annoying, long musical number. That is ridiculous and I don't like it one bit. That is the only reason I am giving this 4 stars instead of 5. That's the same exact issue I have with the dryer, so pretty much the same review as this is a set and goes with the other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t disappoint, love the features they have like the touch buttons instead of pressing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient washer. Cleans clothes really well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product lives up to its promises. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    High quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. User friendly, very quiet, and efficient. Only trouble has been it required HE detergent, and does not break down detergent sheets well. Currently looking into non toxic detergent options, otherwise wonderful machine.

    I would recommend this to a friend