Customer Ratings & Reviews

I like yhe quality of the washing machine but I still can't use it.

Love my washer! Does get a little stinky but self cleans and easy to use!

Loving my Samsung washer! Works perfectly, is fairly quiet when operating, and great price! Love that there are no "smart features" too - the washer does what I tell it to do, vs. "sensing" which creates problems. Love this unit - highly recommend!

I've had this unit for 14 months now and not one problem. I had two sets of whirlpool, top load and front load and both failed several times within 2 years so I gave up and switched to Samsung. I'm not disappointed! Quiet, fast and efficient!

Great capacity, easy to use, and clothes are clean. The only drawbacks are the door doesn't seem to be sealed completely because it shakes a bit when on the spin cycle. The other drawback is doesn't have a programmable favorite cycle.

It’s very easy to use and it washes much quicker than the top loader washer I had, it uses less water and cleans the clothes better then the top load washer did, it’s quiet and easy to use

Amazing washer. Wouldn’t change it for nothing. It has different settings depending on the type you will be doing. Very quiet and efficient.

It’s a quality product works great. I caught it on sale so I’m very pleased.

We bought this to replace a similar 13-year old Samsung washer. It was still washing well, but we have dogs and I hadn't cleaned out the filters and seals often enough, so there was lots of dog hair matted up inside. I really like getting alerts on my phone when a load is done so I remember to put it in the dryer. The only thing I don't like is that the door frame extends further than the old model, so it runs into my laundry basket (I don't have risers). So I can't just leave a basket right in front of the machine anymore.

Does a great job washing the clothes. It is also pretty quiet, and balances the load for smoother spinning. I find the preset cycles are not as useful as the old fashioned Whites, Colors, Darks cycles. Every time I want to wash Dark clothes I need to choose Normal and then manually adjust the water temperature. Also the manual does not explain information I want to know, such as what is the Rinse temp on each cycle? Is the Rinse always just cold water, or if I put the wash temp on a hot temp is the Rinse warm? Also what do the Steam cycles really do -- more info would be appreciated. I can't answer about the WiFi feature because I never use it.

Good product, I recommend to my friend when they need it

Bought this to replace an 11 year old Samsung front loader. Very similar in features but seems to run much quieter and cleans better. Also, was slightly less expensive than the 11 year old model. Very happy so far.

The washer and dryer are amazing i love them my clothes smell so clean and they dry dry fast

The washer is very efficient and surprisingly quiet. I have no buyer regrets and have actually recommended this product to others. The delivery personnel, Matt and Brandon, were exceptional and should be commended for their dedication to customer service and diligence to customer satisfaction.

A lot of capacity and very quiet. I Guess we didn't measure the space because it's too deep so we cannot close our laundry room door. But that doesn't matter because it's extremely quiet.

First the color is amazing! Now, the large capacity is incredible, it is only .5 larger than my old washer but it seems so much bigger. It's easy to use. We are loving it!

Fast, quiet, and gets the job done! Love this washer so far! It cleans clothes thoroughly, and the super speed wash saves a ton of time. It runs quietly, looks sleek, and the steam feature is a nice plus. Great value for the price!

We have only been using the washer now for a day, but so far so good! At first it was shaking A LOT! Then we did a little research and realized we hadnt removed the shipping bolts or attached and leveled it properly to the pedastal(which we bought separately). Once we removed the shipping bolts, clamped the feet of the washer to the pedastal, and leveled the feet of the pedestal out, it stopped shaking violently lol. We were able to find info on how to do this on YouTube!

Definitely something I should have bought earlier, I was a bit concerned about samsung washing machines but after using this product I am definitely satisfied with the quality, features, settings and how great of a job it does. Its definitely quiet, intelligent and has all the required features/settings someone might need.

This was a replacement washer for our prior one that suddenly went kaput after 13 years of regular usage. Naturally we looked for its successor model & happened to find it on a Black Friday sale the same day the old one failed. To date has performed well, no problems so far. Would recommend this washer for you if you do household frequency of washes.