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Customer reviews

Rating 4.5 out of 5 stars with 4812 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 4,812 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sing a song of Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was excellent in every way, competitive price, delivery and set up were perfect. Love the washer and dryer set, easy to use, efficient and stylish, cannot be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful, quiet, and washes clothes.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing machine. Everyone told me to never get a Samsung, but we've been using this almost daily for 2 years and it has had zero problems. DONT FORGET TO REMOVE THE SHIPPING BOLTS BEFORE YOU USE IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed by Chris and Roberto . They were extremely professional. Used few times since then . So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. I got white color. The instructions are very clear and easy to follow. Flexibility to adjust water temperature, spin and rinse cycles. It is pretty quiet and running smooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Front loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung products; because the top loader that I preferred was on back order for an unknown time, I basically had to select the front loader to match the Samsung drier brand and color. While this machine washes great, the spin cycle is loud and noisy. I much prefer the top loader.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. It's quiet and efficient. I like that it spins very well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase! This washing machine is so quiet. Plus it is very efficient. I tried the bedding setting for the first time and it was very gentle on the comforter. I highly recommended this washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love, this unit. It is quite, and love all the functions it has. I really am glad we bought this one!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer it works great, I've had it for a few months now and have had no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer machine. Its big enough to put comforters and blankets and the different settings like steam and delicates make all your clothes to be sanitize and wrinkle free.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It's so quiet and can hold my big comforters. No more going to the laundromat to wash them. When we picked it up from Best Buy the staff was very quick and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks beautiful, performs flawlessly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using similar Samsung model for the last few years and when we moved to the new home in March 2023, decided to buy the similar newer Samsung model. We have used various European washer/dryers over the last few decades and have finally settled for Samsung Washer/Dryer machines. In my opinion, these are a perfect balance between, performance, price, function and looks. This particular model is no exception and performs as it should i.e. flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quiet, easy to use, and the price was nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer was pretty easy to set up and get going. So far, it is a great improvement over our last frontloader. Lots of settings for different types of washes. It is also quieter than our last one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and looks good on my laundry room. The dark finish is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washing machine is definitely one of the best options on the market today. Its modern and stylish design not only looks great in any home but is also built for practicality and convenience. The materials feel sturdy and premium, giving a sense of durability and long-lasting quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent for the price. Dents easily

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent so far. Super prone to denting and scratching though. Arrived dented and when we put the washer on top the movement of the washer also dented and scratch the top of the machine badly. Machine works well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. E

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are replacing a Samsung washer we had for almost 20 years so we are familiar with the quality and we love the new one

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well enough and is pretty quiet. My only complaint is that the options for choosing different cycles and temps is very limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the washer dryer combo

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and dryer combo. I definitely recommend both. Please don’t make my mistake and only buy one then realize you need both. This narrow but powerful device helps a family of five.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly was the “Best”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great customer service! Great delivery and pick up! Could not be happier with every part of my purchase.

    I would recommend this to a friend