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Customer reviews

Rating 4.6 out of 5 stars with 4870 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 4,870 reviews
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how easy and good it works. Nice quality machine. Good price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not one complaint

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the set about 7 months ago and we are very happy! We have had no issues at all with either product. I do suggest leaving the washer, door and detergent compartment open once cycle is finished to allow everything to air dry! The set looks great and functions beautifully as well! Not one complaint

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    greaT buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent units. wife loves them. large capacity and very efficient super design with well placed access for front loading from each unit to the other. really happy with the pyrchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love love love the color and smarthings

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set. I haven't had any major issues with them!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance
    Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Decent washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about 4 months and now the spin cycle is completely off balance . Before this problem the washer is super quiet and worked great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Felonypursuit, I see your re experiencing some concerns with your Samsung Washer and know how alarming that can be. I want to provide some helpful information to assist getting your unit working properly. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/
      If you need any further assistance, we are available via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143831400. We thank you for being a part of our Samsung community. ^Brad Samsung

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    nice washer for the money!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a certain size for a stackable closet solution. These worked great. Very stylish and a good price at the time. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is definitely top tier quality. So far no issues, it’s easy to use. I love the sound it makes when you’re using it or when a load is finished it plays a tune to let you know it’s done.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Ki2131, I want to congratulate you on your new Samsung Washer and thank you for taking the time to post your review. We are glad to see that you are enjoying your new machine. We welcome you to our family and thank you for your choice of Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything, they are very easy to use ,are big ,confortable ,wash and dry clothes excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good little washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little washer. It has good capacity for bedding, nice chimes, and good washing options. My only gripe is the washer door seal. It’s no worse than any other typical front-loader. But I wish they would redesign them to prevent standing water and mold growth. I’m religiously diligent about wiping the entire basket and seal (every fold, nook, and cranny!) dry after a session of washing to combat that issue. I also sprinkle Borax under, over, and around the seal to prevent mold. So far, no mold…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer does a great job ,all kinds of options, and you can select how many rinses or how much to spin

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wash machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition I like it not any problem really good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful, quiet, and washes clothes.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing machine. Everyone told me to never get a Samsung, but we've been using this almost daily for 2 years and it has had zero problems. DONT FORGET TO REMOVE THE SHIPPING BOLTS BEFORE YOU USE IT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Easy to use and super fast! Great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! They installed everything very quickly and easily!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer and dryer!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer and dryer stack set!! A couple years down the road and they still work like new and they was 5 kids worth of clothes and blankets and my work clothes. Fantastic!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washing machine!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Many setting and easy to use. Sleek and compact. You can also stack if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love our new washer and dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with our purchase, easy to use and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great buy and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the washer and delivery was great. Easy to use and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first non top loading washing machine and I LOVE IT! Takes the exact time to wash and does a fantastic job !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer so much. It’s easy to use I have it connected to my Echo and I get notifications when the washer is done. I also love that I can receive notifications to my phone as well to check how much longer the load will take based on size etc. best purchase ever

    I would recommend this to a friend