Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 4870 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 4,870 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, we use already 10 months and do not have any complaints, I like it very much!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung Washer and Dryer. Very easy and great value for my money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Clothes are clean and washed in no time. There are two issues that I have, 1) I can feel the machine vibrating on spin cycle, but the laundry room is next to my bedroom. 2) I cannot get the SmartThings to connect. Luckily, there isn't a need for this right now, but I would still like to have it in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great steam and quick cycles

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can wash very large loads! The capacity is wonderful and I really like the steam cycles. Also, the quick cycles are great for clothes that are not very dirty! I’ve stopped using the pods because once in a while they won’t desintegrare properly. Otherwise, amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dope washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the washer as a set. I am in love with the washer/dryer set. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I purchased this washer along with the matching dryer after using this same set at our sons house on vacation. I loved how easy it was to use and how clean the clothes were. My washer died the night before our vacation so it was nice to use my son’s new set while visiting him. It is easy to use and has a large tub. I am very happy and would strongly recommend this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Thumbs up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Not loud. Looks good. Clean. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent works great!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great. Does not leak like prior washer! Love it! Will buy again! Love the fact that Best Buy delivered and installed!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Washer I've used lately

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the past 3 weeks, this washer has been the most quietest washer we've used. Its getting our clothes clean and is super efficient. I've even noticed a difference in my water bill!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I love my new machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new machine doesn't feel as sturdy as the old one but it has a smaller footprint and it doesn't move across the floor. I was constantly having to adjust the old one because it would vibrate forward all the time. I would have to push it back. This one doesn't move at all the clothes get really clean the machine doesn't get moldy inside. I really like the little Tuna place when the cycle is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Get this

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer and dryer set that I’ve ever purchased! I can load king size blankets and not have to worry about partial washings (in other words Ts clear that it is clean vs sloshing around in dirty water from previous washers I’ve had in the past)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the washing machine. Less vibration than our LG unit. We were disappointed by the delivery schedule. It was a 10-day schedule. On the delivery day, we waited all afternoon, but it never showed up. The store had a power outage, but someone should have notified us that the delivery wasn't coming. They did deliver on the next day, which was Sunday.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love these!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Very quite! And very large capacity! I washed a comforter and could of put two in!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So practical, very roomy. Clean look for laundry room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    eazy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great easy to use and it is very very quiet the delivery men were very nice and helpfull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome machine.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome, just like it counterpart dryer. Have had them for two months and their working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Product is good- purchased from the wrong place.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item from the outlet and had some issues with it shaking. Because it was not listed as purchased new, I was out of the factory warranty and had to pay out of pocket for repairs. The spring came a lose and it was super loud and walked from the wall. After having it repaired, it is better. All in all, I like the washer, but next time will not purchase one from the Best Buy Outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love using this washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical at first to try a front loading washer, but I’m so happy I did! I absolutely love using it! It has plenty of wash options but it’s not overwhelming, very user friendly. It can wash quickly and it does a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer and Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use nice and quiet when in use. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product, easy to use. Excellent price for this product

    I would recommend this to a friend