Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1887 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,887 reviews
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loooove this washer. Delivery was quick and simple. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended these washer& dryer they work amazing and really good price if you don’t want to spend so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washing Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been over a month of using this washer and all is working well so far. Make sure to level washer as I level will cause vibrations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far son good. No problems working good. I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the $$$

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far. Washes clothes really nice. The only drawback at this time is that with heavy loads the door bangs. No leaks but I never seen on do that before. Decent for the lower cost though. I got the bronze set and it is really pretty for a washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machines

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, more sour about delivery than anything. I didn't mind the dent that the washer had, it was more that they installers never asked us if we wanted the doors inverted. Overall great machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung front load washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washers have been reliable thus far. As described recommend this washer

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Final spin cycle clothes still wet.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We noticed after the final spin cycle when washer turns off the clothes are still very wet like it didn’t spin long enough to remove excess water from load. Our previous Samsung washer practically dried the load to a damp touch. Tried every wash cycle and same results.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know how important it is to have a reliable appliance at home. Let us help.

      Here is a link to the user manual; kindly go to page 53 for troubleshooting steps for your clothes that are wet at the end of the cycle.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202401/20240124193442537/DC68-04355A-04_IB_WF6300B_EN_CFR_MES_240123.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147881076) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has many washing options or programs. Can be controlled remotely from the app. Connects seamlessly with my wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was expecting! And it doesn't use a lot of water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Update from Kenmore to Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has been great. No issues. It matches dryer model. While noise level is a little higher. I close the door and no issues. Like the mobile app features as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price great value

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite very elegant great price great value will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine with multiple cycles

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has multiple wash settings. Love the clean feature just set it to clean overnight. Also has a compartment at the bottom front of the washer with a filter that traps pesky dog hair and keeps from clogging the hose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It what i expect thus was a great update on a Samsung machine

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I was disappointed with bestbuy, the guy who dropped it off, came coming up with reasons on why not to install, needless to say it’s still not installed. My wife couldn’t do it, and I work out of town. Not satisfied, paid for the extra parts just to have it installed. Nothing was in the way to install it or anything. Just lazy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand that your overall installation experience can be disappointing.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Best delivery experience ever !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan and Reuben delivered the washer seamlessly Juan even set the calibration cycle to run before leaving Very professional !! BEST delivery experience ever !! Seems like a great washer so far ,easy to use control panel Very nice looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job samsung you nailed keep it up with your tegnologic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the family

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, so many great features. Hope it lasts many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love to shop, on best-buy. Customer service is the best, I been a customer since 2007, I open my credit account and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick washing machine, eco mode a plus, adapts to smartthings app too.

    No, I would not recommend this to a friend