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Customer reviews

Rating 4.6 out of 5 stars with 4870 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,870 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best Buy DOES NOT HONOR MILITARY DISCOUNTS!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Quality product. Delivery crew was EXCELLENT. The only complaint is Best Buy no longer honors Military Discount on appliances. I produced a VALID AND CURRENT DEPT OF DEFENSE ID to the sales rep, and I was told it would not get me a military discount. So that is the reason you all did not get the 5th star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our washer and dryer! We have had them for over a year now. They can handle our family of 4, with two under two, and bedding!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Harpreet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much it’s work really so good I like buy from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to operate. Quiet and your able to link it to your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Very good service and installation. Overall I am very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very efficient and quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very quiet and quick. I’m used to having a washer with agitator and i am glad we switched to front loader. My only complaint is that the Finnish scratches easily but hey that’s just cosmetic functionality is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great capacity, works fast and connects with my cell. very recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Easy to use super efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing tons of different modes really easy to use very quiet on normal it does a little laundry in like 40 minutes I can dump my whole hamper in there and do one load and it does king size bedspreads no problem my only gripe the chime when the laundry is done it's got this like ice cream truck style tune that plays for at least 15 to 20 seconds it's kind of weird

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Price

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Just what I was looking for and at a great price. Very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and extraordinary good smooth nothing to worry

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    washlady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is quiet and I like the different options. I am able to load more clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option that's affordable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, it is my first front-load washer and our old top load didn't last as long as we expected to, so we switched to this. I like that the app tells me when the washer completed a cycle (very useful in my laundry room it's downstairs, and I easily forget about it LOL. Having that feature it's amazing. One thing I didn't like, I had to switch to using the automatic detergent dispenser because placing the pods in the drum just didn't work as well, they ended up getting stuck between a piece of clothing instead of completely dissolving, so that's the only downsize, but it's all good, it's working as intended and it's super quick for a regular wash, but it has so many washing settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and great experience with delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea why this machine was so inexpensive, it is really awesome. I’ve had it for a few months and I love its functionality and it does a great job washing the clothes as well as wringing them out. Best part? Surprisingly excellent drop off of service. They were on time, friendly and efficient. $25 they set it up perfectly and took my old appliance away. Great deal all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer and customer service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was as promised without any problems. I've used this washer multiple times and am very satisfied with the results. This washer did a better job than my last Maytag which died right after the warranty expired. So far, I'm also very satisfied with the customer service I received from Best Buy with all my purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and cleans clothing nicely. Very little vibrations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The delivery guys who dropped it off were friendly as well. And I just love how it sings to me when it’s done! Easy to purchase and loved the communication in my email about delivery date and time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't actually received this item yet. But we have a washer just like this in the house we're selling and purchased one just like it in the house we are now buying. This is the best washer I have ever owned. And the companion dryer is wonderful as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been amazing. Best Buy installed with no issues. I have been using it every week since it was installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and im happy with the washer but it should of come with everything it needed to hook it up for what i paid for it instead of having to pay the extra money to buy what it needed to hook it up

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The best washing machine Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good purchase I made, the best silent washing machine, I like how it washes clothes apart from the fact that it has several washing modes. I highly recommend her.

    I would recommend this to a friend