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Customer reviews

Rating 4.6 out of 5 stars with 4874 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are satisfied with the overall performance, low noise level, and ease of use of this product. Many appreciate its capacity and size, considering it an excellent value for the price. However, some customers have expressed concerns regarding drying performance and the spin cycle. A few customers reported issues with installation, the door, and an initial plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,874 reviews
  • Rated 5 out of 5 stars

    Perfect home gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother had just settled into her new home. This was an amazing welcoming gift. It was in her favorite color and features spects that matched perfectly with her dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding washer, i have always loved samsung but to find this at the outlet store was a treat. Openbox item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer. I can do all my comforters now. One downside I noticed is that when you are pouring the softener in the holder it immediately drains into the washer. So, if you have the door open while doing that it drains into the rubber door seal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer, got this because i had the previous model of the same washer at the outlet. a lot quieter also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my washer and dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my new washer and dryer. This is one of my favorite purchases of all time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job to Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my new washer & Dryer! Thanks for great people at Best Buy who help me from the your man in the store who help me and also to the guys who install them for us!! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart Front Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Washer is very Beautiful in Platinum. I love the Large Capacity. I have never used a Front Load Washer before but can't wait to try it out. It was so easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time buying it, love it Jist using it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washer runs so much smoother than my last washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it’s a really good product , save a lot off energy and it’s easy to use and install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far. Washes clothes really nice. The only drawback at this time is that with heavy loads the door bangs. No leaks but I never seen on do that before. Decent for the lower cost though. I got the bronze set and it is really pretty for a washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, clothes come out clean. Many options and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and cycle times are so much quicker than my old washer. Very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, super economic worth every penny doesnt waste much water at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooodddd and great buy Ggggggggggggv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Look good work great !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good ! These are better then the other generations before it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer. Our clothes are cleaner, and get less damage. The washer has so many options for every time of fabric, it is very smart in its consumption of water. It calculates the amount of water and the time depending on the size of the load, so you are not wasting tons of water even if you have to wash a smaller load of clothes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Front-loading Washer with Steam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly eady to operate but manual needs to go into more detail as to what contitutes rhe types of loads for the various cycles. Also, the manual should indicate to add detergent, bleach, etc. after selecting the cycle and settings; otherwise, detergent does not dispense at all during the cycle. I had to research that issue online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, great custom settings, only complain I have is that I wish you could lock the control panel so small young kids don't turn off the wash when they mess with the buttons. My 3 year-old loves the sounds it makes when pushing the touch screen and it leads to him turning off our wash often. Overall great washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Washer is so beautiful color, quiet and saving energy, stackable with dryer its a perfect buy

    I would recommend this to a friend