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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1884 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,884 reviews
  • Rated 5 out of 5 stars

    Replacement washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace our 13 year old washer. Loved the smart connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer was good. He didn’t make any noises I will it’s smooth, eight sensor dry, and sense of washer and it killed loads when it finishes that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Love the sleek look, I've owned Samsungs for years, very happy with their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and steamy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. Family of 7 and still running with horsepower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vijaykiran

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and worthy and affordable price and got with service guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great thus far 3 months in. Quite and app lets you know when loads are done and suggests preventative maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saleman was good products is goodmmmmmmmmmmmmmmmmmm

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Samsung quality control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this washer and after the first load it wouldn’t power on. Best Buy was great and replaced it. After they left I put a load in and got a leak detection error. Called them again and Best Buy was great they offered a different model etc… but we decided to replace it with another one , of the same model. They came out and replaced it. So after 3 attempts we finally got one that works, so far. We have only had it for a couple of weeks now. So bad on Samsung quality control. Great on Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifull and great my Best Buy washer and Dory!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer/dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this washer and dryer set with pedestals in champagne about 1 month ago, so far works well some cycles do take a long time. It does vibrate a lot with high spin cycles which is why I got the pedestals. Will update review if any changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item And great for a home . Customer service was awesome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted just shy of two years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted almost two years, and it’s been great. However, it totally totally died yesterday when i was running a self-clean cycle. It’ll cost more to fix it than buy a new one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked well thru warranty, but stopped draining

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for exactly the same number of months that it was under warranty. Six days after warranty, it stopped draining water. We spent hours with Samsung support diagnosis by text messages. In the end the technician had to come in to fix. We don't know yet how much it would cost to fix.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Front Load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very satisfied with the washer. The selections of cycles and water temperature are comprehensive and easy to understand,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great products

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products have been great so far, from August to January 2025. The only issue I had was with the delivery drivers. Both installers seemed confused about the setup. But, it was installed correctly after a few attempts.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jonathan,

      We appreciate you taking the time to leave us a review on your Samsung washer. You made an excellent choice for your home, and we are pleased to hear about your happiness with the product.

      Thank you for being a Samsung customer.

      -Angelica Samsung

  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    MS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UNABLE TO HALT A WASH CYCLE IN ORDER TO ADD A PIECE OF CLOTHES EARLY IN THE CYCLE WITHOUT HAVING TO START ALL OVER AGAIN.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good Day,

      It's nice hearing from you, SusanJR. Sharing your experience with the washer is crucial to us.

      When doing laundry, most of us toss in our jeans and T-shirts, start the Normal cycle, and call it a day. Use the right cycle; your garments will keep their vibrant color and last much longer. Learn more from these details.

      You can add additional clothes to this washer model after a cycle has started. Please check the link to your user manual for details. Turn to page 35 under Garment+ for reference:
      https://downloadcenter.samsung.com/content/UM/202207/20220701141448786/WF6300B_SimpleUX_UM_DC68-04355A-02_EN_CFR_MES.pdf

      Cycles, settings, and features on your Samsung Washing machine:
      https://www.samsung.com/us/support/answer/ANS00061937/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145256570, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service great guys excellent job to the guys who deliver and hook up washer dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a very nice product i will recommend to buy this again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! Fits CalKing comforter easily. Also 2 king pillows at a time no problem. Wash and dry with set in an hour with this set. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung washer and dryer! The delivery guys were very helpful and answered all my questions and concerns! Greatly recommend these appliances!!

    I would recommend this to a friend