Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 4874 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are satisfied with the overall performance, low noise level, and ease of use of this product. Many appreciate its capacity and size, considering it an excellent value for the price. However, some customers have expressed concerns regarding drying performance and the spin cycle. A few customers reported issues with installation, the door, and an initial plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 4,874 reviews
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washing Machine so far, cool while working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've have owned this washing machine for about a month and i have to say its a good washing machine it replaced a maytag top load washer that was a major lemon from day one this one senses how much clothing is in it and adds the right amount of water compared to the maytag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use, Durable

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is really easy to use. If you have a dog I would recommend removing the dog hair from the silicone flap in between the washer and the door by hand and then running a cleaning cycle after you have days you need to wash pet items or heavily fur covered clothes or blankets of your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with this Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month in to using this I couldn’t be happier with this machine. It is so quiet compared to my old one and washes clothes much better. Having a smaller house I love how quiet it operates! I just hope it continues to perform well for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. Gets clothes crazy clean. Example: my sons playground has recycled tired as the ground cover. That stuff stains EVERYTHING black. This unit got most of it out with 1 detergent pod.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer does a great job. I like the many different settings. It's kind of big for my space with the drawer on bottom. I do not like that the drawer won't hold my liquid detergent or softner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, is very fast and cleans the clothes. I wish I could change the door handle to the other side so that it opens the opposite direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first front load washer. So far, very easy to use and I appreciate not having to bend since it's on a pedestal. It's wash cycle is quiet. I was surprised at the specific guidelines for which HE detergent to use. I had been using HE detergent with baking soda and the guidelines say not to use this type of detergent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small outside, big inside

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer looks small, but the capacity is no joke and now im drowning in laundry. This does not come with the stacking kit and you MUST remove the shipping bolts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung front loader washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removal of old washer and delivery and setup Of new washer was excellent. New machine with vibration technology is just what’s needed for an upper level laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Front Load Washer!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG washer I bought from Best Buy several years ago died a couple of weeks ago and I needed a replacement. My sister had a brand new Samsung washer I really liked so I walked into my local Best Buy and bought a Samsung front load washer. It was quickly delivered and installed and has been busy washing clothes since then!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine and quiet. There was one time it's giving me a SUD error, then I tried w/ rinse only option but the SUD symbol still displayed. Finally I solved it by unplugged the power and plugged it back then the symbol is gone. The manual doesn't show instruction about this though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was not only affordable but has held up well for us. We loved our Samsung Washer and Dryer so much that when we moved into a new build and needed a new one, we purchased the same thing all over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer i've had it for 6mo. And it does the job. I like that i can use the app and that it alerts me when it done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vibration technology isn’t great but machine is ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has a good choice in cycles and wash time is shorter than my last, which is nice. The vibration technology is absolute crap. This things shakes like crazy and sounds like it is going to go through the floor. My old model which was close to 10 years old shook quite a bit so I wanted the newer model that had vibration technology. This one is worse than my old one. Over all the machine works well but not the vibration technology

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Monica C,

      We understand your disappointment about the vibration technology performance of your Samsung washing machine. Let us help you.

      I have shared a link below for the steps if the Samsung washing machine is shaking and making noise. Please watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147454072, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung dryer replaced an older version and I'm happy with the upgrades. It's quieter, the bin is larger, and its even more efficient than the previous one with less drying time needed. I worried that the new bells and whistles would be intimidating but, in reality, I had no problem adjusting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great so far. Quick wash feature is awesome if you have teenagers who forget to do their laundry. You can knockout several loads in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp looking appliances

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the washer/dryer set for a month now. I love the steam clean settings. They tackle all pet odors and the clothes come out smelling so clean. I love the look of the appliances and they are much more quiet than my last washer/dryer set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Wife

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it every thing I've bought from Bestbuy is top of the line thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal, easy operation, very quiet, Looks great as a pair.

    I would recommend this to a friend