Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 4874 reviews
(4,874 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the overall performance, low noise level, and ease of use of this product. Many appreciate its capacity and size, considering it an excellent value for the price. However, some customers have expressed concerns regarding drying performance and the spin cycle. A few customers reported issues with installation, the door, and an initial plastic smell.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Washer samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love! It’s nice sleek look down to the silent wash and easy load!! Best purchase yet!!
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Platinum
I would recommend this to a friendRated 5 out of 5 stars
very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, it does not vibrate like the others, very good washing machine
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friendRated 5 out of 5 stars
Great washing machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with this purchase. My clothes wash faster, they’re fresher, cleaner and brighter. I should have replaced my other washer a couple of years ago; however, I’m very happy now.
I would recommend this to a friendRated 4 out of 5 stars
A good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Functioning so far according to product description!
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Great price and product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definite upgrade from older models but still shares a similar look so it’s not standing out from dryer. It is quite, fast, and has plenty of options.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friendRated 3 out of 5 stars
Great butttttt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both the washer and dryer are great but the only thing that holds them back is the dryer doesn’t always dry the clothes fully due to moisture sensor reading only the outer layer of dried clothes and the washer doesn’t always wash the clothes properly the first time around
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand the importance of having the washer and dryer work at their peak performance.
The links below will help improve the washer and dryer. Just select the option that best describes your experience, follow the steps in the hyperlinks, and see the instructional videos included.
The clothes are not clean
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Dryer not drying clothes:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148900771) to help our team gather your information.
Have a great day.
^Charles
Rated 5 out of 5 stars
Upgrade!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale. She’s quiet when running the spin cycle is STRONG and makes a cute lil jingle that Samsungs make
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
I would recommend this to a friendRated 4 out of 5 stars
reliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine looks washes well and the vibration reduces once the machine gets to it's maximum speed
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Too much vibration on the spin cycle.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only washer I've ever had that you cannot store anything on top, the spin will shake it off. Also, it is noisy when spinning. We purchased a Samsung 4.5 front loading washer & dryer in mid-July. We complained that the spin cycle was rough. Best Buy promptly replaced the washer, mid August. We didn't ask for a replacement, Best Buy just swapped & we got another Samsung 4.5 front loading washer, same model and features. (Good Job BB!) However, same harsh spin cycle. Best Buy sent a tech. Tech basically said 'That's normal' for this model. He ran the spin cycle on the highest setting and it was relatively less agitated but we don't want all our clothes on high spin. Tech was knowledgeable, prompt and friendly but offered no solutions to the spin vibrations. I gave the review 2 stars because it plays a happy song when it finishes washing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LanceA, we understand how this affects your laundry routine. Let's share some tips to get the washer to perform well.
If the washer experiences too much vibration, we recommend the link below to help maximize its performance. The recommended embedded links are included; kindly visit them and watch the video.
Samsung washing machine is shaking
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147650818) to help our team pull up your information.
Have a great day.
^Camille
Rated 5 out of 5 stars
Samsung washer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love rhis washer. It cleans clothes better than my previous machine using the exact same detergent and fabric softener
I would recommend this to a friendRated 5 out of 5 stars
Works great with no issues so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no issues and we are happy with the washer. Our old washer began not operating right until it completely stop functioning. We wanted to buy Samsung as we've heard these washers are generally works great and reliable for the price. Glad that the washing machine replacement mission is accomplished.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friendRated 4 out of 5 stars
Aching does what it should when it comes to cleani
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful washing machine. I loved how It washed my couch pillows with out making them loose their shape. I would have gave 5 star but had to take away 1 because of the noise the washer makes ( shaking& bouncing around when washing only half a load of clothes)
I would recommend this to a friendRated 5 out of 5 stars
The good wash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. It works wonderful. it has so many plus it's to it.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Economical
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and quiet machines. Also easy to use especially for older people
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friendRated 5 out of 5 stars
Love our new washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer! Quiet and much faster than our previous iteration! Love Love Love that the app let's me know when the load is complete!
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
I would recommend this to a friendRated 5 out of 5 stars
High-quality washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is easy to use and sturdy. Strongly recommended.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friendRated 5 out of 5 stars
Amazing machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the work for my laundry room. Love Samsung from kitchen to laundry.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Samsung Washer and dryer purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from technicians and sales representative. The washer and dryers are beautiful and very efficient!
I would recommend this to a friendRated 5 out of 5 stars
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very quite washing machine and good quality
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friendRated 5 out of 5 stars
Fabulous washing machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washing machine. I feel like everything comes out clean. It also has a quick option for 26 minute washes. Great when you are in a hurry.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
I would recommend this to a friend
























