Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 4874 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are satisfied with the overall performance, low noise level, and ease of use of this product. Many appreciate its capacity and size, considering it an excellent value for the price. However, some customers have expressed concerns regarding drying performance and the spin cycle. A few customers reported issues with installation, the door, and an initial plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 4,874 reviews
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I’m loving my new washing machine. It does a great job with getting clothes clean, and it takes very little laundry detergent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far when I went to the store the sales people are very knowledgeable and pleasant and happy that how beautiful machine as it is I will buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Special kudos to the deliverers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has been working great, I bought the newest model as the one I owned broke but was part of the same lineup of washer. I really want to say thank you to the delivery staff as they were kind, hard working and extremely good at the entire thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for the price range

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and cleans great. Lots of load options and great spin cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality, the washer and dryer works Perfect and the whole process went smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Really easy to use, and i just love the app. I get my notifications even when im at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer working great and pretty quiet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery was good and product working well very quiet washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and efficient very easy to use. Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer, works great. Had to buy a new one when i bought my house, was very happy this one was on a great sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this item for several months. Does the job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and quiet, awesome lights and features, a must have or a great upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific washer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to our old top load washer. I couldn't be more happier in the style and ease of usability in the machine. Tons of setting variations and huge load space for blankets. I've been using this washer for about a month now and it's performing like a champ.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but problematic!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer as it has a “quick wash” option. At approximately the third load, the washer violent shook during the spin cycle. We set up a maintenance call with Samsung but decided to continue using it with light loads and lesser spin cycles. It performed well under those conditions, so we cancelled the service call and are using it carefully. The spin cycle is very fast which I suspect contributes to it walking about the floor! Further, when installed, the installers incorrectly switched the hot and cold supply tubes, possibly because as you face the back of the washer the hot inlet is on the right rather than the expected left position as most faucets. Not Samsungs fault as it’s labeled, but could have been avoided if unit was engineered with the traditional hot/cold positioning.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Your reference number is 1144569376.

      -Noraina Samsung

  • Rated 4 out of 5 stars

    Samsung washer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer for a replacement of our previous Samsung that only lasted 4 years. So far it’s been good and easy to use. Time will tell how long it will last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and effective, space savvy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the capacity I need for a king size conforter!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very new. Had for a few days but it washes well and the dryer sensor is on point. Satisfied with the purchase. Style and color I love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long lasting

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the washer and the dryer for over 8 years and they are still good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer at reasonable price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Many cycles available. Attractive look. I purchased this as a gift as I have had one in use for two years. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for about a year and love it, super quiet also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very worth it very work itits very work itits very work it

    I would recommend this to a friend