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Customer reviews

Rating 4.6 out of 5 stars with 4874 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are satisfied with the overall performance, low noise level, and ease of use of this product. Many appreciate its capacity and size, considering it an excellent value for the price. However, some customers have expressed concerns regarding drying performance and the spin cycle. A few customers reported issues with installation, the door, and an initial plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 4,874 reviews
  • Rated 4 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, especially for the money. It has less options than I am used to but it more than gets the job done and does so quietly. My one complaint is that most of the cycles are longer than my old electrolux. I probably wouldn't have bought it if covid had not caused shortages on so many models but I'm glad I did.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first got the open box washer even though we ordered brand new, after few days we got the brand new washer installed. Buying experience from best buy is always good except delivery experience where you have to careful cheers. Cheers!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We're glad to know that you had a good buying experience.

      Please contact our Best Buy customer service department at (888) 237-8289 should you need further assistance with the washer delivery experience. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washing machine and I don't regret it, a great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer and dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good units. Wish there was more talk about how the install would go. I have them assemblers and plugged in but I can’t use the dryer for ventilation reasons. Works great just was t expecting to just be left. But all is good. I was bummed with that, but the units are awesome ! Can’t beat ‘em for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Champ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ they installed it pretty fast ordered it in store a nice lady help me out much respect for her patience with us asking hella questions

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on both the Samsung Washer & Dyer. So far they good and quite. Love the features that weighs your close to see and estimates your washing time. And the dryer will stop ones close are dried even if its set for a longer time period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    former top load owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has met all expectations - time, cleaning, quietness and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my washing machine online and the whole process was a breeze from start to finish. The machine was easy to setup and I'm pleased with my purchase overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Second one I've owned. Sold the first one since i didn't feel like moving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung products!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung washer and dryer! They perform as advertized. The clothes are clean after they are washed and spun to decrease the amount of time needed to dry them completely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in love with our washer and dryer!! Well my husband is!! He is the one that does the laundry!! We would definitely recommend!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a couple months but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer. Love using it. Just need to order the drawer that goes under.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung washer, but this one is a front loader. The other one was a top loader. This one seems to clean our clothes so much better. I love all the modes it has.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our washer. It runs quietly, handles large loads well. We run it many times a week and have had it for a year now. Our clothes come very clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and Dryer Review Gret Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the washer and dryer about a month ago. Very happy with them, they are easy to use, have so many options and I can stream it to my phone. The guys who delivered them were great, and knew exactly what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is quiet. Matched my other one perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer success

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made a very good decision in purchasing this product. It is of high value to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's clean!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best washer I've ever had. Granted it's the first new washer I've ever had. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space to but a comforter inside. Easy to use 2nd Samsung buy. Would highly recommend it

    I would recommend this to a friend