Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4823 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 4,823 reviews
  • Rated 5 out of 5 stars

    Very satisfied user!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has again produced a great machine . Very easy to use, the touch controls are great and overall performance is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Special kudos to the deliverers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has been working great, I bought the newest model as the one I owned broke but was part of the same lineup of washer. I really want to say thank you to the delivery staff as they were kind, hard working and extremely good at the entire thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washing Machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and Efficient washing machine; easy to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung hooray

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very goodn working so good. i love the machine as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great washer!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great washer! It seemed costly but it’s a really great washer, easily the best I’ve had in my life. Thank you for the great product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer together with related dryer and stack up them together. We have small laundry room so it was perfect solution. It works quiet and efficient. That was perfect buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer it's awesome!! Extremely Quiet! Fast , and everything comes out almost dry!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this no issues! Perfect set up and amazing quality!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Economical

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet machines. Also easy to use especially for older people

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the washer. It is quiet, too. The color looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Waaher!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever!!!! Clean wash! I’m so excited to do laundry now, all because of this washer! If water was not my issue, I would be washing everyday!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Good but problematic!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer as it has a “quick wash” option. At approximately the third load, the washer violent shook during the spin cycle. We set up a maintenance call with Samsung but decided to continue using it with light loads and lesser spin cycles. It performed well under those conditions, so we cancelled the service call and are using it carefully. The spin cycle is very fast which I suspect contributes to it walking about the floor! Further, when installed, the installers incorrectly switched the hot and cold supply tubes, possibly because as you face the back of the washer the hot inlet is on the right rather than the expected left position as most faucets. Not Samsungs fault as it’s labeled, but could have been avoided if unit was engineered with the traditional hot/cold positioning.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Your reference number is 1144569376.

      -Noraina Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Terrific washer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to our old top load washer. I couldn't be more happier in the style and ease of usability in the machine. Tons of setting variations and huge load space for blankets. I've been using this washer for about a month now and it's performing like a champ.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price service and quality. Best time to take advantage of their sales when they have it . Capitalized on Black Friday and ended up walking away with a nice set under $1200. I got to pick the time i wanted to deliver . Very convenient as I wasn’t moving into my new place right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washing machine. It has so many different features. Unlike my older model. Also my clothes don’t smell like it did with my other washing machine. The price was great for the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’m thinking about purchasing the dryer machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and fast

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Washed fast and clean. I do need to leave it cracked so it doesn’t smell but other than that works as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very good I loved her so good Excellent, very good quality, I love it. The best investment of my life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheaply made

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned both the washer and dryer. With in the first week the washer got stuck on the spin cycle.. I thought it might be a one time thing but it did it again and then it started getting real loud during the spin cycle. It was in my window to return and I was not going to take a chance on keeping them. Also the amount of water left in the door seal and the door seemed flimsy.. just did not think this was going to last very long.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing Samsung for your laundry needs, Annmcbee. We completely understand the disappointment you have gone through, and we are saddened that you no longer have the product. We would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Two week review all is good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for two weeks now and it works very well. It’s fun to get notifications when my watch is done.

    I would recommend this to a friend
Sponsored