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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1883 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,883 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product, Great quality. Its big enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Perfection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection on wash types. Quiet and effective operation.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Only had 13 months before failed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spin cycle will break this machine. Read the other reviews. Bracket will break off, you will see gray particles falling out underneath, and they can't fix it. ours broke 1 month out of warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, the best purchase, so far everything is working just perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great delivery, great installation. All around a great transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i highly recommend this product, perfectly well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. i highly recommend this product, perfectly well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer and dryers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 id buy the set again. Super clean and modern look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good management

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer deal and deliver any items on time for customers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes, very squeaky sometimes. Ring is hard to clean. Looks good. Clothes are clean. I like the customization of loads and water temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great, I also uses the app to let me know when the washer finish.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and speed does a great job. Love the connectivity and options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer. It’s a good size . Has many features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm sexy and I know it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer satisfaction is guaranteed when dealing with these professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is axactly what we wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was axactly what we wanted and showed up right on time ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with our purchase definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, on time delivery. best buy is the BEST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punctual and professional. I had a generally good experience with a delivery and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know you're an adult when you're excited to do laundry. It plays a little song and I'm so happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Joe. He was great! Helped us pick a great set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung did again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for the wife and she loves it.......

    I would recommend this to a friend