Customer Ratings & Reviews

So far so good, my last machine came with problems but I made it last at least 5years. Hopefully this one is way better and I got it on a Black Friday for 699

Replaced an older leaking unit with this current version. Very sleek and quiet.

Great washer, easy to set up. Plays a long jingle when done. If buying an open box, due remember to remove the transport bolts.

Great product so far. A couple complaints though, the selector dial is obviously jammed up and does not turn easily- which is juxtaposed to the dryer’s dial. Also, the installer backed himself into a space to connect it and instead of his assistant or himself moving the washer out and back in, he crawled over it denting the top in a couple places.

good deal and we like it, very easy to use and recommend

Love, love the new washer. The clothes came out so clean, I was beside myself and kept looking for more clothes to wash. I recommend this washer to anyone.

Good service more than any store know. Thank you ,Best service ever

We got the set and so far our clothes smell and look better. Had some clothes that smelled like mildew but the clothes smelled great. Only issue is we put to small of a load and it didn't spin out all the way. But definitely recommend.

Love the washer and dryer set. Service was great at my local store

Everything I bought at Best Buy, about 10 different products, I am extremely satisfied with.

So far so good. I especially like the anti-vibration tech. It’s hard to rate a NEW appliance, ask me 5 years from now. The lid had a good size dent in it, don’t really know how it got there. I’ll see how it goes. I expect 10 years of reliable service. I only use it 2 times a week.

Using since last one year and its great product. No complaint so far.

No complaints or buyer's remorse after a month, I really like w/d set.

Great washer. Washed fast and clean. I do need to leave it cracked so it doesn’t smell but other than that works as it should

The tech that installed my new Samsung washer was very informative as he brought to my attention my water valves in my laundry room possibly needed to be checked out. He pointed out to me that to they were very worn as they were actually looking green with growth was on the valves. He explained to me that I could get a leak if they haven’t already started to leak somewhere and recommended to have someone look at it. I did and they were ready to burst any day now, whew! getting them replaced . Thanks Best Buy you sent me the right technician

A device where the price quality is noticeable. Silent in its operation. Economic in expenses. Only, you will be silenced by the amount of sound information that it is capable of giving.

Works great for a family of 5 and is very energy efficient.

The washer is easy to operate but it does have more vibration during the spin than expected considering it is supposed to have Vibration Reduction Technology.

Love my new washers machine very good and quiet ill can't wait until my dyer come to how it goes

The installation staff was the best. The product deliver great performance consistently.