Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1883 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,883 reviews
  • Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and great sales help , we were happy with deal , they beat other offers from other retailers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how the white sanitize feature leaves my cloths super white. wish i could turn on with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer operates seemlessly! The control panel is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is really good. So far no issue. Like wifi feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good and is stackable. Also fits in small places!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. It can make the clothes musty if not cleaned cery often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer.. It goes well with the dryer..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andy landaverry

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and it came packaged very well. Repeat customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, i would recommend it as much people i can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as it should.love the color and wifi features..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Nice and Practical

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a super nice and practical washing machine, its washing is very efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far washer works good. The chime is annoying. Filter assembly si plastic and should be more robust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dry1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer Samsung model for any one to buy. The only issue is black color not available

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud banging sound during spin cycle.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works good except when spinning up in the spin cycle, makes a loud banging noise. Lasts for a couple of seconds but it sounds like the tub is beating against the side. Had Geek squad come out. Check machine for level and ran tests which had no faults.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Happy,

      Let us guide you to fix the noise in your washer.

      For best performance, we recommend installing your washer on a solid floor. To minimize vibration and/or unbalanced loads, wood floors may need to be reinforced.

      You may refer to this link:

      The washer is noisy, and scroll down to rattling or clicking (related to banging noise), and you may click the hyperlink about the level of your washer:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      You may also watch this video to understand the noise on your washer (from 0:52 to 1:25):
      https://www.youtube.com/watch?v=SknGZKLd9AY

      Should you need assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145812221, to help our team pull up your information.

      Have a great day.

      Melardo Samsung

  • Rated 4 out of 5 stars

    dont buy if you want use the app

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer, but not a smart washer, dont expect to find a use for the app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product, the only problem i had it was with the best buy warehouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I purchased the same machine. No regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box is excellent. Especially when the dents aren't visible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, uses less water, love the smart cycle feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I love my washing machine very useful and the Bluetooth feature

    I would recommend this to a friend