Customer Ratings & Reviews
- Model:
- WF45B6300AC
- |
- SKU:
- 6491516
Customer reviews
Rating 4.6 out of 5 stars with 1883 reviews
(1,883 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, does a wonderful job, and makes my laundry space look very modern 
I would recommend this to a friend Rated 5 out of 5 stars
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have the washer and dryer and are totally obsessed with both!! Highly recommend!
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
I would recommend this to a friendRated 3 out of 5 stars
Good enough
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like second time I have to replace this washer. There is a huge vibration in the machine.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Smart Things, Smart purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the purchase, the machinery is very quiet, I recommend it.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
I would recommend this to a friend Rated 2 out of 5 stars
Samsung washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful machine, but it does not work properly. It shakes ridiculously and now I have to get another one. Thank God for warranty!
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Platinum
I would recommend this to a friendBrand response from Samsung
Posted .Hello TaraL,
We appreciate the review of the washer.
Should you need further support with the new unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
Rated 1 out of 5 stars
Don't do it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this washer 60 days ago. It has an issue in the electronics that Samsung has sent technicians out to try to make work 3 times. The last time they told us they don't know how to fix it. It qualifies for the FEDERAL LEMON LAW, MAGNUSOM MOSS ACT, but actually getting the money back is becoming a full time job. Best Buy will not take it back. This is the second Samsung washing machine I have owned. The first one was recalled several months after I bought it for the top blowing off while spinning with a force that was breaking people's jaws. There will not be a third attempt at owning one of their washers.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AndreaR,
Thank you for leaving us a review of your overall experience with your Samsung washing machine; we'll be glad to look into this for you.
To better assist you, please get in touch with our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.
Thank you!
-Angelica
Rated 1 out of 5 stars
Do not buy open box!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy! Bought open box, had a little dent not a problem. Got it home worked great 2 days after i could no longer return, started to act up on us. Wouldnt wash, door can not lock properly. Now almost a month and no longer wants to wash at all. Can't get anyone to help.
I would recommend this to a friendRated 5 out of 5 stars
Best washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My clothes come out so clean. I would recommend this washer to everyone.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use. App integration is great. Excellent value.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
I would recommend this to a friend Rated 1 out of 5 stars
Stay Away
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd Samsung (same model) I’ve purchased since March 2020. The 1st one began to leak shortly after the 1 year warranty expired. Shortly after that, the rubber seal on the door tore. After countless calls and chats with Best buy I found out it would be almost the same price to buy a new one than replace. So fast forward, I purchased a new one and now a few months after, it’s now making an awful sound during spin mode. Stay away! Samsung doesn’t stand by their product when called.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .EdwinC, noise from the washer happens, and it can be frustrating. Let's get this sorted out.
Below is a link to help you diagnose the noise the washer is making. Please play each sound and pick the sound that matches the noise you hear from your washer. Kindly click the embedded word if one prompt and watch the video included.
Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147650171) to help our team pull up your information.
Have a great day.
^Camille
Rated 1 out of 5 stars
Strongly dislike
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible whasher! Installed, leveled. Loaded it up for the 1st time and the vibration when spinning was insane. The washer was moving around causing damage to the laundry room. 2 people could not keep the washer from moving. Leveled the wahser again and still had the same issue. Ended up returning the item and bought a new one different brand, and had no issues.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Platinum
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for choosing Samsung for your washer needs. We are saddened to hear that you had an issue with the washer vibrating so much, even if it was properly leveled, which resulted in you having the washer returned and replaced with a different brand. We look forward to working with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Rated 1 out of 5 stars
Samsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stoped working after 1 year and 2 months. Would not recommend
No, I would not recommend this to a friendRated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer. Clothes come fantastic. Definitely buy it.
I would recommend this to a friendRated 3 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is ok not the best settings to choose from and size not great on inside .
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
No, I would not recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
My washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new toy it is so quiet I love it and very sleek
I would recommend this to a friend Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Works much better than our previous ones.
I would recommend this to a friendRated 3 out of 5 stars
.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy at all im still waiting for it is been a full month
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Rated 2 out of 5 stars
Samsung Champagne color Washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer started shaking and vibrating along with loud sounds with every single cycle. Not so happy with the fact the washer was purchased brand new and it has been only 1.5 years since I purchased it
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that dealing with a shaking and noisy washer can be frustrating, SuhradP. Let us help.
To troubleshoot the shaking washer, check out the link below. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016
Below is a troubleshooting link when the washer is noisy. Browse through the guide and choose the noise that is similar to the one your washer makes.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
We have also provided the user manual for your model. See page 51 for other actions when the washer vibrates excessively or makes noise.
https://downloadcenter.samsung.com/content/UM/202401/20240124193442537/DC68-04355A-04_IB_WF6300B_EN_CFR_MES_240123.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you.
-Angelica
Rated 5 out of 5 stars
Great addition
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them they are affordable and work effectively.
I would recommend this to a friend- Cons mentioned:Spin cycle
Rated 1 out of 5 stars
Not Please!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good purchase for me. I dont feel like my cloths are clean after the wash cycle. Have to wash too time to get my cloths clean. I'm not please with the purchase ....
No, I would not recommend this to a friend
























