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Customer reviews

Rating 4.6 out of 5 stars with 4875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 4,875 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. The people who installed and removed the washers were excellent, courteous and knowledgeable of what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always impressed with Samsung products. Simple to use, does a great job washing, even for my comforters and quilts. I used to dislike front-opening washers because of mold build-up in the seal. I have not had any issues with mold at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Upgraded from a Whirlpool 4.0 and immediately noticed a difference in efficiency. Now I need to upgrade dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been excellent and so easy to use. Love it.. they only thing I wish they came with the pedestals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for rental or home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect washing machine for rentals or home use! I have purchased multiple units with the matching driers and to date have had zero problems. They also stack well but the top controls can be a bit high.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GaryL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish, the sales person Was very courteous and professional The unit was delivered on time and works perfectly, Super quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them totally recommend them ive used them for a while now and they just keep performing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washing machine. Works well. Just want to mention to anyone who buys this or any washing machine. Remember to take out all the shipping bolts behind the washer. That may be the single most important thing when installing the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent pair!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we had to get a dryer for the house we just bought... I also purchased this matching washer for it rather than wait since this one is also on sale!!! It washes better and uses less detergent and softener. Glad I got this to match my dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talk about a winner!ⁿ

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down.This is the best washer that I've ever owned.You will not be sorry for purchasing this washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washer is perfect. Sleek look and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. Great layout and easy to use options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went from a LG to this because the LG developed a leak. Starting to wish we had stayed with LG. The clothes come out piping hot even if you choose a cold cycle. Can't figure that out. While the spin cycle is quiet, it's quite excessive. Don't stack anything on top because it will throw it to the floor. Machine is level so I'm guessing based on other reviews that this is just this washers thing. I really wish we could return this and get something else. I think I got used to the LG's numerous choices.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your Samsung Washer and receiving the correct temperature of water. There are a few factors that can cause this issue. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01203005//#washing-machine-fills-with-the-wrong-temperature-water
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used the machine for about 10 loads so far and i have nothing but great things to say. Plus, im always confident wifh purchases with total tech protection from best buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied ! very easy to use and install! The manuals cover every question you may have! I definitely recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washes and dries perfectly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for over 6 months now, it washes and dries perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacing old faithful with Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to get my socks cleaner than the old washer, but I'm holding my breath because the old washer was a real trooper for 35 years! I'll be disappointed if this one lasts only 20.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. We had to replace our washer quickly and this was the closest model to what we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this Samsung Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile washer. Smart features help manage cycles and improve efficiency. Love the large capacity and variable temperature settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality, Great Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a washer that didn’t have an agitator, but that did have a fabric softener dispenser. This was the only washer that I could find that had exactly what I was looking for at the time. I didn’t want a Samsung product because in the past the Samsung products I have purchased didn’t last more than a few months without having some kind of a problem. But I have had this washing machine for over a year and it’s still working great. So let hope it stays that way for a few more years

    I would recommend this to a friend