Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$833.00
Save $206.99
The comparable value is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 4874 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are satisfied with the overall performance, low noise level, and ease of use of this product. Many appreciate its capacity and size, considering it an excellent value for the price. However, some customers have expressed concerns regarding drying performance and the spin cycle. A few customers reported issues with installation, the door, and an initial plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 4,874 reviews
  • Rated 5 out of 5 stars

    washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer is great takes a little more time to learn the controls but does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer/dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and quiet. i love that it connects to my phone plus my samsung tv telling me when my loads are done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the decision to purchase a front load washer. It is very efficient. My first guest who used it plans on buying the same washer when she gets home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice extra large size, it handles my king size bedding with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 1 year since I bought it and I love it. The best washing machine in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung washer/dryer set

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live on the second floor. I love Samsung washer and dryers, this is my second set. Great vale for the price, quite and smooth even on heavy loads and lots of wash options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Front loading washer....hmmmm

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried switching to a front load washer for the first time but it seems well built and I'm liking the way it cleans. I'm still learning the settings and I still need to download the App and give that a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsun Dryer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, make laundry day an easy and exciting day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Two not always for one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the machine, however there was spot of drama around its installation. I bought the wash 9/12 and noticed there was a substantial discount if bought both. Upon receipt of said invoice I went to pay the next day and it was gone . I purchased the dryer at a $50 increase and had no idea I had to hunt for extra parts. This was disconcerting because I was told everything was taken care of when I asked about the washing machine. In the meantime the delivery ppl were in such a hurry to leave they left the trash in the middle of the floor and the top of the box hanging in my garage door. Im disabled so I called a neighbor to fix it and my friend put it back on track. After some thought I decided to return it because I wouldn’t be able to get the extra pieces and then I spoke to some angel on customer service line. She made it so I could get everything at once

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Your thoughts always matter to us. To better assist you, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to hear about your overall impressions of this transaction and address any other issues you may have.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very easy to use would highly recommend to others!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I recommend to buy this product and customer service for installation is so nice and fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best store Best buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the product. the service was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer. Pretty color and so many options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WASHER!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and this thing works like a champ. It cleans my smelly bike and workout gear and gets the dirt off my jeans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching the product I was pretty confident this machine would be a good purchase. I was not disappointed. Machine is better than expected. Very happy with my purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stays clean

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great and I haven’t had any issues. Clothes smell very fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. It’s been doing its job with each load. Much better with the new hose that doesn’t drip and leak out a lake into my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome!!! Works exactly as described on the specs!! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use the function. Energy efficiency. Large loading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and powerful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think machine is wonderful. It cleans so well and doesnt get the clothes into knots. It is very efficient and washes a load in ĺess than an hour. I really love this machine

    I would recommend this to a friend