Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$833.00
Save $206.99
The comparable value is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 4,878 reviews
  • Rated 5 out of 5 stars

    very reliable for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my fav washer most washers have a smell or issue these samsung washers are simple and work great for a long time in my experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good. I have not had any problems with it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was a replacement for our 4.3 cf washer of the same brand that apparently, had a broken spider. The estimates we received to repair, were more than 50-60% of the cost for a new machine. So needless to say we needed a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love to shop, on best-buy. Customer service is the best, I been a customer since 2007, I open my credit account and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer of Washers

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The preloaded options are great. The washer does a great job spinning out the clothes. That helps cut down on the drying time making the pair a perfect match. The color and design is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't give a 5 due to not being able to control the rinse water temperature. Still learning on the cycles. So far, this machine will work for doing laundry. Only 2 people in our house so don't use for large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front load washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly washer for a nice price. Uses a fraction of water that the old washer uses

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PeterE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. No problems with it's operation. It probably should have the base as I find it difficulty putting the clothes in at that level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsungwasher

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple design, pleasing on the eyes. Efficient water consumption, requires a drip pan when you purchase for total tech geek squad installment. Because geeks squad will not install without it if you have second floor laundry for your home

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Idk how this happens.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was working great the last 2 years and then this morning the door shatter while washing bedsheets... idk how this happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for about 2 months now, love this washer dryer set! Installation was a breeze. Just crossing my fingers nothing goes wrong in the next couple years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good washer for beginners. Works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery. Multiple options to choose from and to control all, temperature, water amnt etc.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Final spin cycle clothes still wet.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We noticed after the final spin cycle when washer turns off the clothes are still very wet like it didn’t spin long enough to remove excess water from load. Our previous Samsung washer practically dried the load to a damp touch. Tried every wash cycle and same results.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know how important it is to have a reliable appliance at home. Let us help.

      Here is a link to the user manual; kindly go to page 53 for troubleshooting steps for your clothes that are wet at the end of the cycle.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202401/20240124193442537/DC68-04355A-04_IB_WF6300B_EN_CFR_MES_240123.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147881076) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Cons mentioned:
    Drying performance

    Rated 1 out of 5 stars

    Water Needed to Wash Clothes-That's Common Sense

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This high efficiency washer only uses a sprinkle of water. It does not matter if one uses HE detergent to wash 5 shirts, in heavy duty mode with 5 times rinse setting: the clothes will still come out UNCLEANED and MORE STINKY than when it was unwashed. No amount of smart technology or friction will ever clean any laundry if there is not enough water. Whoever came up with this high efficiency idea of washing clothes with little water must be wearing stinky clothing all the time. Water has been the main factor in cleaning clothes since ancient times. ENOUGH WATER IS ESSENTIAL TO CLEAN CLOTHES...THAT'S COMMON SENSE. PLEASE DO NOT REINVENT THE WHEEL.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      The washer is essential in every household. Let’s gather the information you need to ensure your clothes are clean after each cycle.

      The links below will help you ensure that you have clean clothes and that it fills with the correct amount of water. Learn more by checking the hyperlinks and watching the embedded video.

      Clothes are not clean after washing in Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Samsung washing machine water fill issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01203005/

      Should you need more assistance with the washer, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148389474) to help our team pull up your information when you message us.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Super machine

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, this was an upgrade and I couldn’t be happier. I have the SmartThings application and can control the machine from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung front load washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer- best ever! Love Samsung products recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Has alot of options for different cycles for my clothes versus my husband's clothes whos are very very dirty. Quite when runs definitely want to make sure the washer is level or it will get crazy when it spends. Would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Horrible Spin

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer April 2021. There are enough issues and things I don’t like about this machine, that I’ll be replacing it soon. The spin cycles leave our clothes much wetter than our previous machine even on the high speed. When the spin cycle begins, the tub wobbles which makes us concerned, but it doesn’t move around on the floor, and improves once it gets going. We’ve investigated the machine including performing the self-calibrating cycle. It cleans fine, but perhaps that’s the detergent. There are some chimes you can remove, and some you CANNOT. We prefer NO chimes/alarms. I made the mistake of buying Stackables (but didn’t stack them) and every time we lean over them to reach some upper cabinets, we accidently turn off the washer mid-cycle and it won’t pick up where it left off. Lastly, the machine has a CLEAN THE WASHER cycle that appears every 40 cycles. This feature takes almost 4 HOURS to complete using hot water and high agitation. Your warranty will probably be void if you don’t do this. Then, my fault for choosing the 4.5 cubic size over a 5 cubic size – my King sheet set (high quality sheets) seems to be too large of a load, so I find myself washing the 4 King pillowcases in a second load.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Scorpion,

      Thank you for bringing this to our attention. We understand how inconvenient it is to have a Samsung washer that has spin cycles that leave your clothes much wetter, some chimes that you cannot remove, and a cycle that takes a long to finish. We apologize for the inconvenience. It's not the experience we want you to have. We're here to help.

      For load that is wet at the end of the cycle, you may refer to the link below for the user manual containing some issues with the Samsung washer and their troubleshooting guide. See pages 48-53.
      https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf

      I've also included a helpful link for additional troubleshooting steps, which can help fix the noise issue.
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      For other concerns, do not hesitate to reach out via our Support Channels below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144200514

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Great Machine!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working really well. Really enjoy our front loader. Also love the color!

    I would recommend this to a friend