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Customer Ratings & Reviews

$833.00
Save $206.99
The comparable value is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 4,878 reviews
  • Rated 5 out of 5 stars

    Nice washer machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer machine. Got a very good deal during the summer. Until now, everything is good and no issue at all. Definitely save tone of water by comparing with those top open one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. At one point it was washing too quick without it being on the fast setting, but it went away. I hope is not alarming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for a big family with many options that suits any need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart washer is amazing. We are really enjoying using it with all of the options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job it’s has an issue where the timer won’t count down and it keeps rinsing then I have to unplug it and start over it’s more of a hassle to return

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working washing machine in your home, MiguelF. Let's get this taken care of.

      Please refer to the resources below to rectify your washer's concerns. Please click the link and the hyperlinks for tips.

      Samsung washing machine spins poorly (If the problem persists, click "NO" for more help):
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149892123, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Love the sleek look, I've owned Samsungs for years, very happy with their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love my washer it really is just what needed in your home takes care of all your laundry needs including your comforters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen buttons. Push gently. Wash in cold water and smaller loads take shorter period to wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who helped us was awesome! We love our new washer and dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased With Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine performs well and we are very pleased with it. The number of functions available is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer and dryer immediately I went in the store Samsung is a very good brand and the price was not that bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer/Dryer Combo!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer was exactly what I was looking for! If your already in the Samsung ecosystem these were made for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST WASHER EVER!!!! So smooth when spinning and no sound at night when we sleep with the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality and low cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So satisfied It is worth it I will definitely recomed it and recomend your store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a top loading washer and have no regrets. Everything comes out nice and clean, and I'm saving time not just in the washing but also in the drying with its better spin controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing in a great deal, 5 months in and washer works very good. Frontload feature works great, just have to remember to keep it dry to avoid mold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful units and so smart too! I am able to sync them to the Smarthings app to get notifications on someone leaves the washer or dryer door open so my kids to get hurt by them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and lots of futures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my wife love the futures of this appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, slick and very convenient! Technology have improved greatly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchased and very comfortable. I used almost every day and work fine.

    I would recommend this to a friend