Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$833.00
Save $206.99
The comparable value is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 4,878 reviews
  • Rated 5 out of 5 stars

    Samsung did again

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for the wife and she loves it.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is really good. So far no issue. Like wifi feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied owner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine cleans well. It is hard to balance in our old home with floors that are not level. I am happy with the washing machine otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good and is stackable. Also fits in small places!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It is important to follow the manufacturer's instructions and the clothes are very clean.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    BUYER BEWARE TERRIBLE SHAKING IN SPIN CYCLE

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer did not spin correctly since the first day I bought it. I had my handy man check it out and it’s a part that expensive so you may as well buy a new one. I have seen this same exact model being sold facebook market place with the SAME PROBLEM!!!! BUYER BEWARE!! SHAKES SO HARD IT WAKES EVERYONE IN THE HOUSE!! No laundry at night!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      A washer is one of the household's most relied appliances. Let's ensure your unit is in tip-top condition.

      The links below will help you ensure the noise from the washer does not shake excessively and spins correctly. Please follow the instructions and learn more by checking the hyperlinks and watching the embedded video. If the steps didn’t resolve your issue, please click “No” or "NO, I NEED MORE HELP" for more help.

      Samsung washing machine spins poorly:
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      Should you need more assistance with the washer, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148387642) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Happy purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as it should.love the color and wifi features..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front load washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is huge! I like all the settings and it does a great job of efficiently cleaning the laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer would recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great. It also arrived dented up and can't reach anyone for compensation....not even an FU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I love my washing machine very useful and the Bluetooth feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box is excellent. Especially when the dents aren't visible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is working well and no sound and clean cloths its fabulous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quiet

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t even notice that this machine was running until the chime. The chime continues for what seems to be an extended timeframe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like this product at all didn’t feel that the water filled up enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first front loading washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the washer except the washing time. Kinda long....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung stackable wahser

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes well, but need to program every time. Does not remember last settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited with our washer machine, great appliance..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing and drying

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new machines my close come out smelling fresh and are nice and clean. Could now be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love it. Works great and goes well with the design of my Landry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sacks of wash balls

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money, whatcha want honey, Funny money. It's a well working machine for now.

    I would recommend this to a friend