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Customer Ratings & Reviews

$833.00
Save $206.99
The comparable value is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 4,878 reviews
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On of the best iv ever bought it functions real good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No accurate assessment for now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using it. I can't give an accurate rating since is too early for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Fit my needs since I needed stackable washer/dryer in a smaller laundry room. Overall I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute song

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans the clothes well and has a nice jingle. Seems to be nice at the initial goings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quiet washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great and so much quieter than my last one also quicker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Saves on water usage and time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Delivery and setup was great. Drivers were very professional and showed up on time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Choose another brand that will honor the warranty.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer makes a clicking should at certain speeds when the drum turns, poor quality control by Samsung, also if you buy online forget about a warranty, Samsung will not accept the online receipt from Best Buy and will not accept the warranty set up on the Samsung website. Very disappointed in Samsung for the poor quality and the warranty registration policies that prevent you from registering the unit for warranty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Washer. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142893341. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Good preforming high-tech machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has been performing well and all of its feature allow you to get the job done with minimum water use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Plenty of room and the variety of settings is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing upgraded

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine Who would think from this manufacturer. But it has great options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine works, cleans well, happy camper!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer, bad pully design

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, as long as you don't rotate the drum in reverse. The belt for mine had a tendency to pop off. Easy fix, but still

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Front load is much better with the minimal water allowed in washers now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Clothes are clean. Only downside is the amount of moisture left, door must be left open to dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job in putting my machines on the right place they had a good actitud and helping all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and spacious. I'm very satisfied. Everything is working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery men were professional. Fast delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with our purchase. It's a good deal and a solid washer. Timely delivery and guys were super professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer, just wish it didn't vibrate so much, would like to add more soap and softener then it holes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Looks beautiful. Works perfectly. So happy with my purchase

    I would recommend this to a friend