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Customer Ratings & Reviews

$833.00
Save $206.99
The comparable value is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 4,878 reviews
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with our purchase! We definitely recommend this washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing machine and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was delayed because the installers asked me to get a plumber before they could install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine on the market. Huge inside. Sleek look. Stackable with the dryer.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Samsung Front Load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when you open the door the water drips out onto the floor. the plastic on the door is full of water and the rubber that goes around the front of the door has water. all has to be wiped down after each use. once door is closed and then you open later, the plastic is full of humidity.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there WestHollywood,
      Congratulations on you new Samsung washer and understand you are having some concerns with your unit having residual water on the gasket. I would like to ease those concerns and provide some helpful information. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000977/
      https://www.samsung.com/us/support/answer/ANS00030150/
      If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143301937. We thank you for choosing Samsung and welcome you to our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great Equipment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Looks great and just what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after buying a LG off of marketplace broke, works so far and works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and efficient. Also, works very quietly. The machine looks very modern with great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it’s job. Better than washing in a sink with dish soap

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Not bad for a replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lower quality than my old Samsung washing machine but bigger in capacity

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you, Olu12, for sharing your experience with this washer. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer/dryer set. I wash clothes frequently & it has been great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good washer love the color and love that my clothes come out clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product very nice and durable. Fit our needs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good solid built unit. A bit technical but learning jack to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung front load

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a very good choice for us so far. The wash cycle options are perfect for our life style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Washes quietly and has all the washing options that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quick wash setting. Done in just over 20 mins. Great machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front loader is the way to go. The clothes come out as new as the day I got them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very appreciative of my appliances and excited to have them in my new house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price was great, delivery was excellent, installation was great. Couldn't be happier.

    I would recommend this to a friend
  • Cons mentioned:
    Washer quality

    Rated 1 out of 5 stars

    Not reliable. Stay away! Do research before buying

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer June 2022. Makes a loud noise during spin. Basically sounds like a 20lb weight is in there. After hours of troubleshooting and talking/video chatting with Samsung tech support we found out the washer repair out weights the cost of a new one…. 1 year manufacturer warranty makes since because Samsung knows this washer is terrible.

    No, I would not recommend this to a friend