Customer Ratings & Reviews
- Model:
- WF45B6300AP
- SKU:
- 10763000
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.
This summary was generated by AI based on customer reviews.
Samsung Front load 4.5 washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine was installed on a pedestal and leveled but vibrations was not except able to keep the machine replaced with a front load LG
No, I would not recommend this to a friendMachine is do so
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish i would have gotten a top loader, front loaders are not good and you have to leave door open after wash to make sure the machine doesn't get mildew smell
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JessicaP,
Let us ensure that the washer is free from unwanted smells.
Here are steps on how we can prevent mildew smell from the washer. Please click on the hyperlinks below for additional help.
Washing machine has a mildew smell or visible mold.
https://www.samsung.com/us/support/troubleshooting/TSG01110749/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145913886 to help our team pull up your information.
Have a great day.
^Aloe
DO NOT BUY!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this washer a little over a year. Compared to a previous Samsung washer, this unit made so much noise and vibrated so badly when spinning I was sure it was going to explode. Samsung came out to check on it and they found one of the 4 shocks that support the drum at the bottom was not connected. It was actually upright against the side of the machine. The 4 shocks were replaced and it seemed to do better for a while. A few months later the machine started whining when spinning. The whining continued to get louder and louder to where you couldn't have a conversation without going to another part of the house. Repairman came out and determined that the bearings were going bad. He came back a week later and replaced the bearings (which required the entire machine be disassembled). Since the bearings were replaced now whenever it spins it sounds like the drum is hitting something inside the machine. I will never buy another Samsung washing machine again. I guess I got a lemon and regret this purchase.
No, I would not recommend this to a friendRattle, rattle, rattle, rattle, rattle
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First few loads it was very quiet. Now the last ten minutes of the cycle while it spins is VERY NOISY. The drain pump behind the door on the front shakes very bad and rattles very loud as it makes contact with the frame. It cleans clothes just fine. The washer is dead level, hasn't been overloaded, dropped, etc.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Sean,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having an issue with your washing machine as it's noisy while it spins and the front shakes. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001985/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001016/ if your washing machine is shaking.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144446888.
-Noraina
Love It!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. We have had them for almost three weeks now and so far have been very pleased. Love the color
I would recommend this to a friendI HATE THIS DRYER!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to take 2 hours to dry your clothes and go unravel the huge roll it creates 3x during every load then, hey, buy this one. It is terrible. The settings are stupid, the auto dry does NOT DRY your clothes and the timed dry has this "eco-dry" on it that makes it so the dryer doesn't even get hot. The "stackable" unit does not stack and we had to build a shelf to put it on as it worked horrible on top of the washer. Don't waste your money!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you giving us a review about the Samsung dryer. We apologize for the inconvenience of having multiple heat problems with your Samsung dryer.
To help you with this, you can check this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01000999/. It indicates an article about clothes that are not dry after using the Samsung dryer, and the dryer cycle takes too long.
If you have inquiries and need further assistance, you can contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144735987
Thank you for choosing Samsung, and have a great day!
^Rainly
Don’t Buy IF YOU CANT AFFORD REPLACEMENTS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve bought 2 of these months apart and both shakes so violently and extremely loud during the spin cycle that it was heard throughout the entire house and it would shift to a entire different spot
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DeandreW,
We are aware that you wished to use your washer to its maximum potential. We can assist you.
For instructions on how to rectify your washer that is making noises and shaking, click the link below. To view the entire instructions, watch the video, click on the words that are embedded, and select "No" under "Did this resolve your issue?".
Samsung washing machine is shaking too much
https://www.samsung.com/us/support/troubleshoot/TSG10007111/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151834893) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not impressed with the wash cycles. I had expected better wash and rinse. I am now adding a 3rd rinse.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kathleen,
We understand how frustrating it can be when results and expectations don't quite meet. We are here to help you.
I have shared a Samsung link below that can help with your experience. The link has a hyperlink (cycle that is selected) that we encourage you to visit as well as it can also help with the cleaning performance of the washing machine.
The best laundry load size for your Samsung washing machine and dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Leo
Washer stopped working in less than 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer stopped working properly in less than two years. Not worth the trouble. Better value else where.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand how it feels to have appliances that have stopped working. We would be delighted to speak with you to determine how we can best assist you with your washing machine. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150595963) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Buyer Beware.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything seemed fine initially, but after it switches to the spin cycle it’s like a literal earthquake in your house. If you stood too close to it, it could murder you. I have mine stacked with the Samsung brand stacking kit and everything. Tried changing the size of the load to just a few towels and it was even worse. Literally the worst washing machine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AllisonB,
We understand the inconvenience of dealing with a shaking washer. Let us help.
To troubleshoot the shaking washer, check out the link below. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016
We have also provided the user manual for your model. See page 51 for other actions when the washer vibrates excessively.
https://downloadcenter.samsung.com/content/UM/202401/20240124193442537/DC68-04355A-04_IB_WF6300B_EN_CFR_MES_240123.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149614989) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Ease of use
Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well clothing comes out clean and smells fresh. It has easy settings. I realky like it.
I would recommend this to a friend Makes clicking noise during spin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer makes some noise when it goes into its spin cycle. Doesn’t seem to spread the load evenly in preparation for spin cycles and makes clicking noises.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to share your experience with the Samsung washer. Let us help you with the appliance SamuelL.
Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
The washing machine shakes & vibrates or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw
Cycles, settings, and features on your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00061937/
The best laundry load size for your Samsung washing machine and dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Excessive vibrations or makes noise on page 51.
https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145373174) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Does not wash clothing as well as I expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The issues had with delivery and installation were horrible. The washer does not clean clothes as well as expected. The preset programs require washing clothes for more than an hour. My top load washed in 30 minutes. I replaced it because it stopped working after 15 years. I wish I got it repaired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are not getting the best performance from your Samsung Washer. I have all the best practice for the best results below:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Ease of use
Nice and quiet machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying this product never disappoint easy to use and happily with money to purchase this machine.
I would recommend this to a friend Poor build quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3rd Samsung and most likely our last one. Support bearing for the drum failed just over a year after purchase and repairing it will cost more than replacing the whole washer. Disappointing that Samsung designed a product that requires the bearing to be pressed into the drum and that it failed so quickly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand your disappointment if the support bearings for your drum were broken after a year of your purchase. Allow us to help.
To check the availability and compatibility of your washer support bearings for the drum, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday–Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150150141) to help our team pull up your information.
Have a great day.
^Camille
Disposable.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good when it lasted. Pros: it washed great! Cons: doesn’t last. Less than 1.5 years old and the bearing is already bad. It sounds like a jet engine taking off during the final spin. (First year it was fine, didn’t sound bad at all).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VictorF,
We understand how you feel regarding your washer. We are here to help you in any way we can.
We recommend checking the resources below for steps to take when the washer is making unwanted noise. Please watch the video and kindly click on the embedded words for more details.
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147201485), and it will help our team pull up your information.
^Rodel
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
- Pros mentioned:Capacity
Best Buy delivers the goods.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. We really like the "fast wash" feature. The larger capacity is also a plus.
I would recommend this to a friend Get the Warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 10 days have the 2 year manufacturer warranty. Now I need to jump through hoops to get it fixed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We would like to assist you further with your concern. Kindly let us know more about the washer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148474278) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
loud banging noise
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.please stay away from this washer and all Samsung home electronic products. This is a 12 month old washer but, the Washer spin cycle is too too too loud with a banging noise. I cant even wash clothes with guests around. Never have i ever experienced this with my 10 year old whirlpool washer. I originally thought i was overloading my washer but the problem persisted with only 5 shirts in it. The factory warranty is over and Samsung acknowledge that this washer model has a fault but they are telling me to pay 700 dollars and up-grade to another washer. I believe BestBuy deliberately sold me a faulty washer.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great! would definately recomend to consumers looking for a reliable washing machine.
I would recommend this to a friend