Customer Ratings & Reviews
- Model:
- WF45B6300AP
- SKU:
- 10763000
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.
This summary was generated by AI based on customer reviews.
Not worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a pain to level. It’s still isn’t level. A lot of money for a product that can’t even be fully loaded. Not happy with this at all. It gets the job done, though. Never buying a front loader again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Washer. There are several important factors that can be causing your problem. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Thank you for choosing Samsung. ^Brad
The worst store ever.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer would be amazing but the Best Buy service was the absolute worst. They sold me a washer with a dent in the front by the door. They said if I had any problems to bring it back. When I had a problem with it and called to bring it back because of the door code being throw up they will not replace it or do anything since it’s past 14 days. Absolutely the worst service ever and do not plan to buy from in the future. Now I have a $450 washer that won’t run and I can’t get anything done about it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi IsaacH,
We understand your frustration about your washer showing a door error code. We would love to assist you.
To help you with the error code in your washer, please visit this link below and hover down under "Door error" for instructions. It also includes a video we suggest watching fully.
Samsung washing machine information and error codes
https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code
We would love to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148674607) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Spin cycle sounds like a jet engine taking off
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to live this washer and overall it’s pretty good. The agitation and fill cycles are fairly quiet but the spin cycle (even at a 3 out of 5) is so loud I avoid running it. I really didn’t need another reason to defer doing laundry. Very very disappointed with this purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We can feel the disappointment you have with this washer. We are here to help you.
We recommend checking the resources below for steps to take when the washer is making unusual noise. Please watch the video and kindly click on the embedded words for more details.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147274633), and it will help our team pull up your information.
^Rodel
- Pros mentioned:Ease of use
Great upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, does a wonderful job, and makes my laundry space look very modern 
I would recommend this to a friend - Pros mentioned:Noise level
Silent but deadly
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Silent but deadly, this machine rocks our world with first class efficiency and power.
I would recommend this to a friend - Pros mentioned:Overall performance
Thoroughly pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is nothing short of amazing. Really one of my best appliances purchases.
I would recommend this to a friend Good till a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for atleast an year then it started to be very noisy, shake a lot. JUST BAD LUCK
I would recommend this to a friendBrand response from Samsung
Posted .We aim to improve your washing experience, RicardoG. Let's get this taken care of.
Here are some steps to take when the washer shakes and makes a loud noise. Please click the links and hyperlinks and watch the instructional video for tips. If the problem persists after completing the recommended steps, click "NO, I NEED MORE HELP" for further assistance.
The Samsung washing machine is noisy (Please select the best that describes the sound that you are hearing):
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
The Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/#run-a-vibration-test-cycle-on-the-washing-machine
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146639910, to help our team pull up your information when you message us.
Have a great day.
-John
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have the washer and dryer and are totally obsessed with both!! Highly recommend!
I would recommend this to a friendWasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate the idiot alerts, very annoying. Took me too long to look in the book to find out how to disconnect them. Don't like the default settings.
I would recommend this to a friendHint to Geek Squad: test the machine after install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one Samsung machine & it shook so hard, it moved 6 inches over to the wall. Over a week later, Best Buy Geek Squad brought me same make & model, which is a very cool machine. would have liked a sooner date to receive 2nd machine...The Geek Sq members were good about answering questions, but I asked them to wash a quick 22 minute wash cycle on 1st delivery. Certainly would have saved both Best Buy & myself LOTS of time & trouble.
No, I would not recommend this to a friendDon't do it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this washer 60 days ago. It has an issue in the electronics that Samsung has sent technicians out to try to make work 3 times. The last time they told us they don't know how to fix it. It qualifies for the FEDERAL LEMON LAW, MAGNUSOM MOSS ACT, but actually getting the money back is becoming a full time job. Best Buy will not take it back. This is the second Samsung washing machine I have owned. The first one was recalled several months after I bought it for the top blowing off while spinning with a force that was breaking people's jaws. There will not be a third attempt at owning one of their washers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AndreaR,
Thank you for leaving us a review of your overall experience with your Samsung washing machine; we'll be glad to look into this for you.
To better assist you, please get in touch with our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.
Thank you!
-Angelica
a title
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is very fancy but doesn't rotate the clothes very well I would avoid these 'high efficiency' products. the agitators are too short in this unit in my opinion.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Will,
Great to hear that you're using our Samsung washing machine! Let us send you some links to address your concern about the washer.
Clothes are not clean after washing:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
The best laundry load size for your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144953048 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
- Pros mentioned:Noise level
Smart Things, Smart purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the purchase, the machinery is very quiet, I recommend it.
I would recommend this to a friend Good enough
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like second time I have to replace this washer. There is a huge vibration in the machine.
I would recommend this to a friend- Pros mentioned:Price
Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washer and dryer set and a great affordable one for the price
I would recommend this to a friend Samsung is using the disposable model
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the washer is running we bought it based on price and availability but if my last three washers are any indication it will only last 4 years!
I would recommend this to a friendBrand response from Samsung
Posted .Hi. Thank you very much for your feedback on our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Reference Number: 1144620663
Have a great day.
Melardo
MS KAREN NELKIE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.little door on the bottom won't stay shut have to tape it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ms. Karen Nelkie,
Thank you for bringing this to our attention. We suggest contacting us via the options below to speak with a live representative for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1150897329) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
- Pros mentioned:Overall performance
Washer and Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.washer and dryer work great and best buy was quick and easy wirh delivery
I would recommend this to a friend - Cons mentioned:Door
Mager damage to Laundry room.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers. Forgot to remove shipping bolts. Machine fell off pedestal and wedged it self against the door handle blocking the door shut. Had to break in to the newly remodeled laundry room. New oak door is destroyed. And lost of damaged to sheetrock.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Best washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My clothes come out so clean. I would recommend this washer to everyone.
I would recommend this to a friend