Customer Ratings & Reviews
- Model:
- WF45B6300AP
- SKU:
- 10763000
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Quiet and works great. Fits in perfectly.
I would recommend this to a friend Noisy and loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The spin cycle sounds like a Gulf Stream is taking off in our laundry room. Called Best Buy and was given a case number and told someone would call us. That’s it. Horrible customer service on a product they sold. I had a Samsung for 13 years and it sounded NOTHING like this machine. No idea why a newer washer would be worse than my old unit that finally gave up. More than disappointed in product and Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ashley,
Thank you for sharing your experience with our washer. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize if the spin cycle sounds like a Gulf Stream is taking off in your laundry room. Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.
Noises can vary a lot and are hard to describe with words, so to identify the proper troubleshooting steps, you'll want to pick the noise in this guide that is most similar to what your washer is making, even if it isn't a perfect match.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144274167
^Mila
.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy at all im still waiting for it is been a full month
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Cons mentioned:Spin cycle
Not Please!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good purchase for me. I dont feel like my cloths are clean after the wash cycle. Have to wash too time to get my cloths clean. I'm not please with the purchase ....
No, I would not recommend this to a friend Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color and works well. Bought at a good price.
I would recommend this to a friendWasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was working great until now , I have to call to get repair
No, I would not recommend this to a friendBrand response from Samsung
Posted .Doug, we understand the importance of a working washer. We want to speak with you directly to gather more information about the issue with your washer that requires repair.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150340112) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Noise level
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall rating is good. Washer is very quiet during all cycles.
I would recommend this to a friend Samsung Champagne color Washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer started shaking and vibrating along with loud sounds with every single cycle. Not so happy with the fact the washer was purchased brand new and it has been only 1.5 years since I purchased it
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that dealing with a shaking and noisy washer can be frustrating, SuhradP. Let us help.
To troubleshoot the shaking washer, check out the link below. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016
Below is a troubleshooting link when the washer is noisy. Browse through the guide and choose the noise that is similar to the one your washer makes.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
We have also provided the user manual for your model. See page 51 for other actions when the washer vibrates excessively or makes noise.
https://downloadcenter.samsung.com/content/UM/202401/20240124193442537/DC68-04355A-04_IB_WF6300B_EN_CFR_MES_240123.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you.
-Angelica
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an exchange and I don’t feel it was the best . It performs okay
No, I would not recommend this to a friendGot bad washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open item never used washer and when I first used it.The washer was spinning off balance and squeaking pretty bad and loud…stuck with it because I can’t return it after 15 days
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the significance of a working washing machine in your household, EdwardN. Let us help you out.
Please refer to the resources below to rectify your washer's concerns. Please click the link and hyperlinks and watch the embedded video for tips.
Samsung washing machine spins poorly (If the problem persists, click "NO" for more help):
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Samsung washing machine is too noisy (Please choose the best that describes the sound that you are hearing):
https://www.samsung.com/us/support/troubleshoot/TSG10007169/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please include reference number 1151286665 in your message so our team can locate your information.
Have a great day.
-John
Shocks broke after just 18 months.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.18 months after buying this, the shocks broke. 6 months out of warranty and $300 for just the parts (not labor) to repair. I buy a lot of appliances as a property manager and am used to better quality/service from Samsung. The irony this is listed as having "Vibration Reduction Technology+." Now the entire house shakes and I need a new machine. Argh.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JimR, we aim to ensure your washer is functioning at its best. Let us help you.
We suggest referring to the resources below to address your shaking washer. Please click the hyperlinks and watch the instructional video for tips. If the problem persists after completing the recommended steps, click "NO, I NEED MORE HELP" for further assistance.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146940891, to help our team pull up your information when you message us.
Have a great day.
-John
Stay Away
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd Samsung (same model) I’ve purchased since March 2020. The 1st one began to leak shortly after the 1 year warranty expired. Shortly after that, the rubber seal on the door tore. After countless calls and chats with Best buy I found out it would be almost the same price to buy a new one than replace. So fast forward, I purchased a new one and now a few months after, it’s now making an awful sound during spin mode. Stay away! Samsung doesn’t stand by their product when called.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EdwinC, noise from the washer happens, and it can be frustrating. Let's get this sorted out.
Below is a link to help you diagnose the noise the washer is making. Please play each sound and pick the sound that matches the noise you hear from your washer. Kindly click the embedded word if one prompt and watch the video included.
Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147650171) to help our team pull up your information.
Have a great day.
^Camille
Quality Issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend purchasing this or the my best buy total tech service. There is a defect with these models where the counter weight is not torqued down correctly causing it to crack and break. The loud airplane launching noise is a great indicator for this. Apparently setting up an appointment with total tech does not guarantee anyone will even show up or even contact you to reschedule when they "over book" you. I'd only consider this if you want to take a chance your model has no issues and can afford to go a month without being able to wash your clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand your disappointment about setting up an appointment for the washer to get it working again.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Very loud in final spin
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes great but the finally spin is very loud, almost like a howling sound. Not sure the vibration reduction really works.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I have had something like this happen before, so I understand how you are feeling. Let's get this sorted out. I have attached a link to a troubleshooting guide that may help with your concern on the noises your washing machine is making (https://bit.ly/3mYOXs3). If the issue persists or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144050454) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Pros mentioned:Noise level
Product good installation surprise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product good, had surprise install situation wit gas dryer
I would recommend this to a friend - Pros mentioned:Noise level
Good brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good brand at a good price. Nice and quiet and does the job
I would recommend this to a friend horrendous delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, horrendous delivery via 3rd party. Since when does the geek squad not deliver and install Best Buy purchases. You’ve completely remove the leg up you’ve heard from other big box stores.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of your experience with delivering and installing your Samsung washer.
To better assist you, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you!
-Angelica
Samsung washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful machine, but it does not work properly. It shakes ridiculously and now I have to get another one. Thank God for warranty!
I would recommend this to a friendBrand response from Samsung
Posted .Hello TaraL,
We appreciate the review of the washer.
Should you need further support with the new unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
Okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am used to better quality with Samsung, these are flemsy, not sure if will last as long as last set
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, Congratulations on your new Samsung purchase. I am sure that you will love it more than your old unit with all the improvements and added features. Thank you for choosing Samsung. ^Brad
Samsung products are not worth it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure yet. Got this one due to the fact that i just purchased a 5.0 cf washer 3.5 years ago and now its not worth fixing (950.00 + maybe a inner drum)and they are not even sure they can get the counter balance that it needs. The only reason i purchased the 4.5cf was that the dryer still works and i bought two pedestal at 300.00 a piece. Hopefully this one last longer!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JohnmD,
Thank you for your observation of our washer. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Kimberly