Customer Ratings & Reviews
- Model:
- WF45B6300AP
- SKU:
- 10763000
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.
This summary was generated by AI based on customer reviews.
Never again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m honestly not sure how it works it’s never been on since it’s not hooked up properly and I’m still waiting on maintenance to come and help me out
No, I would not recommend this to a friendWashing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer we ever have we recommended to anyone that is looking for one
I would recommend this to a friendwaste of money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not that great they run good for like a year then the issues start. spend the extra for a higher model one or diff brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Alex123! I understand that you have concerns with your washer and We would like to help as much as possible. At your earliest convenience, please reach out to our social support team to see what assistance we can help with. We can be reached via any of the following using ticket number: 1143825601
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513.
Thank you for choosing Samsung. ^Nic
Smelly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smelly and water remains on rim. Just spins. Clothes has nothing to rub against to clean them
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having some concerns with your Samsung Washer smelling and not cleaning your clothes and I would like to offer some assistance to ensure you are getting the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01108629/
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143221757. We thank you for being a part of our Samsung family. ^Brad
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Was delivered quickly and installed quickly. Easy to use
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ❤️ my new Samsung washer & dryer! Gorgeous finish and stackable!
I would recommend this to a friendPoor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works fine in the beginning but stopped working after a year
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
Getting the best value for your money is one of our priorities. We're here to help you check why your washer has no power.
Whether your washer will not turn on or turns off by itself, stops unexpectedly, or won't turn off, it's likely due to an issue with the washing machine's power cord or its electrical connection to your home's power grid. Please check this link for details.
Samsung washing machine power issues
https://www.samsung.com/us/support/troubleshooting/TSG01203022/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145475503) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Samsung washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matching w/ dryer I purchased for my second home. Vacation home
I would recommend this to a friendExcellent. Love this washing machine!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a fantastic washing machine! So happy with this purchase.
I would recommend this to a friendDisgusted
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This along with a matching dryer are the worst purchases I have ever made. Two defective machines, non responsive customer service and down right unprofessional installation. I now have two brand new machines that I guess I need to replace. I will never buy from Best Buy again. I could not possibly be less pleased.
No, I would not recommend this to a friendNightmare
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers started machine and left. Washer leaked water in pedestal drawer and laundry room floor. Nightmare. Returned machine. Do not buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Your reference number is 1144647948.
-Noraina
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful awful service! After purchasing stackable washer/dryer, upon delivery, washer damaged - it happens. BUT it was after that trying to get the NEW washer was unacceptable! I went to local store several times to confirm delivery. In day of delivery- no washer! It took MANY calls & hours of frustration to finally get it delivered on 6/18/21. Rep apologized for dropping the ball.
No, I would not recommend this to a friendWorst customer servic
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has the WORST customer service ever and Best But does nothing to help if something goes wrong.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We strive to assist you anytime, StanleyP. We want to speak with you to learn more about your experience so we can review your options and address any other issues you may have with your washer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147640366, to help our team pull up your information when you message us.
Have a great day.
-John
no worth ut
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.vary poor i had it for about week in a half and its aredy falling apart geek squad is coming take a look at it on friday but im vary unsatisfied with it so load u can hear threw the house and frankly were afrade to use it at this point
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RobertM,
Thank you for informing us about the condition of your Samsung washer.
Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.
Here are links and videos about:
Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Understanding noises and error codes on your Samsung washer: https://www.youtube.com/watch?v=SknGZKLd9AY
Install a Samsung washing machine in your home - Level the washing machine: https://www.samsung.com/us/support/answer/ANS00051342/
Things to do before installing a new washer and dryer: https://www.youtube.com/watch?v=m7eQMLJ-rx4
The below link is the user manual for your model. Turn page 7 (Installation cautions - Caution bullet #2 and Critical usage warnings - Warning bullet #3), and page 51 (Troubleshooting - Excessive vibrations or makes noise) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145328914), which will help our team pull up your information.
Have a great day.
Melardo
Latch Keeps Breaking
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has a latch issue. Same model 4 years old the latch kept breaking. This new one, latch issues after two months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Washer door latch. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142546940. We thank you for being a part of the Samsung family. ^Brad
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs smoothly. Took so m e getting use to the settings.
I would recommend this to a friendPurshuse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good thank for you help I appreciate it the bessnes
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like both of them. They both work good n are quit.
I would recommend this to a friendIF YOU PURCHASE ENSURE YOU GET GEEKSQUAD INSURANCE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 3 months of purchase! Gets stuck in a cycle and remains locked. Kicking myself for not spending the extra $ for the geek squad insurance as I know this would not be an issue if I had.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We strive to ensure that your washing machine operates at its optimal performance, DeysiV. Let us help you.
If your washer is stuck in a cycle and remains locked, here are some steps to fix the issue. Please click the links and hyperlinks and watch the instructional video for tips.
Samsung washing machine won't spin or won't stop spinning (see steps 1, 2, 3, and 5):
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Samsung washer door is locked:
https://www.samsung.com/us/support/troubleshooting/TSG01001983/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147005410, to help our team pull up your information when you message us.
Have a great day.
-John
Organization sending problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend buying this product at Best Buy problems shipping a week late apart they wanted to charge me for the shipping I have the total tech
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear BestBuy clients,
We are grateful that you shared your overall experience when purchasing your Samsung washing machine. Let us help you.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly