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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4870 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 4,870 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Got it when it was on sale. worth the price after my older one broke.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Just delivered and doing a test run.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    Samsungs 1 year manufactures warranty was assuring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy personnel were unsure if the washer had warranty, however I was putting some trust on the brand. Washer initially leaked in the first wash however it did not after that and its now atleast 4 washes old. Caps for the 4 holes that we need to empty out during installation was not provided and therefore they categorizing it as excellent with none of the parts missing does seem a little misleading. I had no plans to return as Best Buy wanted to haul it back in. Samsung ensured it was covered under warranty and was very responsive when I reported the leak and even scheduled a service however I did not have to use it as Washer seemed to have fixed itself or may be the washer was not standing evenly on the floor initially. So hoping it wouldn't have issues in future, a chance I was willing to take.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks so much for sharing, Jojin! We're very glad to hear that your issues have been resolved. We're always here if you do need us in the future, even if it's just a simple question. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommend getting this washer machine! Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far. Washes clothes really nice. The only drawback at this time is that with heavy loads the door bangs. No leaks but I never seen on do that before. Decent for the lower cost though. I got the bronze set and it is really pretty for a washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sleek looking and wash loads really really well. Just do not use alot of soak as its a smart washer and does not use alot of water like traditional washers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was not only affordable but has held up well for us. We loved our Samsung Washer and Dryer so much that when we moved into a new build and needed a new one, we purchased the same thing all over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is awesome. Conseves water and gets our clothes clean in a jiffy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer. I can do all my comforters now. One downside I noticed is that when you are pouring the softener in the holder it immediately drains into the washer. So, if you have the door open while doing that it drains into the rubber door seal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washing Machine so far, cool while working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is the most smartest one in the market. Amazing thing is the smart drying process which not only dries the clothes but also prevents it from wrinkles. Would definitely recommend this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very quiet and excellent quality or cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung Front-loading Washer with Steam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly eady to operate but manual needs to go into more detail as to what contitutes rhe types of loads for the various cycles. Also, the manual should indicate to add detergent, bleach, etc. after selecting the cycle and settings; otherwise, detergent does not dispense at all during the cycle. I had to research that issue online.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer. It works perfectly. When I bought I was afraid of the loud noise which usually comes with such a device, but that was not the case it works with no noticeable sound. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine, quiet and a lot of settings to play with. For it’s price is very good!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer to replace an old one. This has been one of my best decisions this year. My bed sheets have been smelling fresher longer compared to when I would use my old washer. Its quiet and i havent had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer. Our clothes are cleaner, and get less damage. The washer has so many options for every time of fabric, it is very smart in its consumption of water. It calculates the amount of water and the time depending on the size of the load, so you are not wasting tons of water even if you have to wash a smaller load of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great overall!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, great custom settings, only complain I have is that I wish you could lock the control panel so small young kids don't turn off the wash when they mess with the buttons. My 3 year-old loves the sounds it makes when pushing the touch screen and it leads to him turning off our wash often. Overall great washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner Chicken Dinner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best Washer/Dryer set I've ever used. Excellent functionality! A lot of settings, also they don't waste electricity nor water. I love them now I can wash and dry all my bed covers at home don't have to deal with going out to a laundromat. I was a bit skeptical because of that issue Samsung had a couple of years ago but I have absolutely " NO REGRETS" I would recommend these even to my worse enemy. Stay safe out there! BE KIND! Love you!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it opened box, it works perfect super easy to use and easy to install.

    I would recommend this to a friend