Customer Ratings & Reviews

I love this washing machine and I very much hope we don’t have problems like we did with our first one that was exactly the same. We didn’t purchase the first one through Best Buy. This is a replacement for the other and Best but happened to be the only one that still had it. It’s a nice looking washer that runs very well. Problem is that with time I’m afraid a drum bearing will go out like the other washers did. Best Buy has been very good about explaining their service and have told us to contact them with any problem that may arise. So glad I went with Best Buy.

Great product so far. A couple complaints though, the selector dial is obviously jammed up and does not turn easily- which is juxtaposed to the dryer’s dial. Also, the installer backed himself into a space to connect it and instead of his assistant or himself moving the washer out and back in, he crawled over it denting the top in a couple places.

When my old samsung dryer broke and could not be fixed we decided to replace it and choose to also replace the washer to have matching set. Best decision!

This washer is very easy to use and the controls easy to read. It does a very nice job of getting my larger loads of laundry clean.

This washer is so pretty and large. It fits perfectly in the space that I have which is a closet really. I highly recommend this product because it will handle all of your laundry needs. Also the installation by Antonio and Kelton was five star.

Washer is what I needed, performs well. Does lack sufficient guidance - no manual to explain certain functions. Am using with confidence that it will last a long time.

It is quite, looks good and works great, but definitely needs a pedestal if you don’t plan to stack.its a medium size. Not great for big comforters or duvets.

I had used this brand (Samsung) before and liked it, so when it was time to get a new machine I chose it. I am pleased, it is modern and efficient. One aspect is that you are kept informed on how much time is left before it's done. It's helpful.

Vibrated much more than an electrolux it replaced. Was able to tone it down some with taking time to level it perfectly. still kind of wants to walk at certain speeds of spin. When it winds up and down. Not at an actual speed that it holds at. Also door design is pretty dumb. Drips and couple ounces of water if you open door right after a cycle has ended. Enough to leave a small patch of water. ~5in x 5in. Either wipe it as you open or be lazy like me and open it after the water has dripped internally into the drum. One extra note is that the water actually drops from the detergent area onto the clothes. My electrolux before just filled the drum from the bottom up. Didn't even think of that until I was watching my first cycle this washer.

Amazing I really recommend to everyone! Work properly and save some energy

good deal and we like it, very easy to use and recommend

Love the washer and dryer set. Service was great at my local store

Bought it two weeks back. Amazing product. Quick and efficient with very low operating sound.

The wash isn’t good. I love them so I might before another one, but this doesn’t work. I don’t like it, but I get another one so that I love

No complaints or buyer's remorse after a month, I really like w/d set.

What a great washer! It seemed costly but it’s a really great washer, easily the best I’ve had in my life. Thank you for the great product!

Best purchase ever!!!! Clean wash! I’m so excited to do laundry now, all because of this washer! If water was not my issue, I would be washing everyday!

So far so good, My wife loves it,very quiet and does a great job, we've only had it a month so time will tell

Washer unit bought for apartment with tight space and it's perfect. The stackable feature save a lot of space. The unit its less noisy than my last washer. Even on full spin it's good. So far so good.

It looks perfect, de design helps to fit it in the standard space, it is easy to use and has several cycles. I like it a lot.