Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$849.12
Save $190.87
The comparable value is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 2596 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,596 reviews
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Love that is has smart features and that it connects with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to look st. Smart with blue tooth updates during cycke. Biught samsung before and did it again this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Convenient wireless connection to change settings or be informed when the cycle is finished.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BAD exp. Best Buy might have lost a customer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, however, they don't tell you anywhere is that it won't fit on your previous Samsung pedestals. Samsung changed the latching mechanism for the feet. I found out from the installation crew when they delivered the washer. I ordered a new pedestal through Best Buy's Customer Service and was given a quick delivery date, only to find out an hour later that it would be 3 weeks, not to mention the extra $330 which includes yet another installation charge. I feel like I got ripped off by both Samsung and Best Buy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We appreciate you informing us regarding your experience. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love that it can notify me through the SmartThings app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing! Definitely gets the job done and I love the self clean option! Make sure you buy the hoses for it, because the kits will not provide it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fhhdfdgfd d ghhhggsdf

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wash machine for the money hdhsstshssfkxxrkccvhxgx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one year ago and no issue! Great recommendation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second set 1st set lasted 15 years very happy with Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer and Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer cleans everything under an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It’s so easy to use, and our clothes are always clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchaser

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome features, we love them.probably one of a kind. samsung always makes the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed feelings but good so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine smooth efficient. Hope it is better than then matching dryer I had trouble with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer Ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer ever, so happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good but is it?

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer lost screws and become unbalanced during first 30 days of ownership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s as great as our last samsung washer, run times are more efficient and lower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy installation is prompt and easy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy installation is prompt and easy. Great product, no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is perfect very easy to install. The best washer I’ve ever had!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far no leaks ,is some heavy vibration when spinning out larger bedding items. No real issues in the first few weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer that removes stains

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome washer that works great and removes stains well

    I would recommend this to a friend