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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2596 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,596 reviews
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good and is stackable. Also fits in small places!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good fo far. It does it job, looks good at my place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as it should.love the color and wifi features..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box is excellent. Especially when the dents aren't visible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer.. It goes well with the dryer..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues 6 months so far.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems after 6 months. Only complaint is it doesn’t allow you to fully override temperature settings for each mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, i would recommend it as much people i can

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BEWARE OF THE-SCAM…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Samsung washer a few weeks ago, I really like it. It's quiet and washes very quickly. But my biggest issue was the delivery. The delivery guy came to my house, he took off my old washer’s water hoses without shutting it off, the water spilled all over the floor and he tried to convince me to call the plumber because he can’t shut off the water line, or he can fix it for an extra fee.I gave him a bucket and told him to shut off the water lines and there’s another main water line shut off downstairs . By the way, I have a brand new house. Everything was set up for the washer and dryer. When he realized his scale was not working out, he installed the washer without any difficulties.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with this matter and to provide you with assistance with what happened during the delivery, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I love my washing machine very useful and the Bluetooth feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer. I had the old model but this one is nicer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good management

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer deal and deliver any items on time for customers

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the washer and dryer set for 1 year called to have both of them fixed since the dryer was blowing cold air/washer does not do the full spin cycle at the end so my clothes are soaked, I did get my money back for my washer but not my dryer so I'm pretty upset about that and be ready to be asked the same questions and pictures sent over again and gaslighted that you never sent them to customer serve. I will not be buying anything from Samsung due to the issues and non refund of my dryer even though I did the video call for both my washer and dryer. SMH

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, uses less water, love the smart cycle feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in one day and I can say i really like this washer it is so quiet and uses less water and it looks so sleek in my laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effecient !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to dislike. Works like a charm. Cleans clothes much more efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer A++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product with amazing features and design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look and easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have ahad for a few weeks and are loving them. Nice look and easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far washer works good. The chime is annoying. Filter assembly si plastic and should be more robust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time and worked quickly. Washer.looks great and we love the steam.cycles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    returned too deep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't end up with it...too deep for my house but would have loved it 2

    I would recommend this to a friend