Customer Ratings & Reviews
- Model:
- WF45B6300AP
- SKU:
- 10909356
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Happy with my new washing machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase. The delivery and installation went well.
I would recommend this to a friendSamsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer but can be tricky if you don’t follow directions
I would recommend this to a friendSamsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! Came on the schedule day. Great customer service.
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is very good easy to use and washers very very good
I would recommend this to a friendLong waite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best when it came to shipping and delivery as it took forever.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Veronica L,
When you're excited for something to arrive and it takes longer than expected, it can test your patience. To better address your experience with delivery times, please contact Best Buy's customer service department at (888) 237-8289, they are open 24 Hours a Day.
They can provide more context to your experience about the logistics of your washing machine.
Leo
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great install went good was very quick and professional
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box item. So far it works perfectly!
I would recommend this to a friendGreat machine!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! Will definitely recommend to anyone !
I would recommend this to a friendDryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with features I need. Employee was great help
I would recommend this to a friendWasher dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, just wish All the attachments came with it.
I would recommend this to a friendLoud and lot shakes a lot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would only recommend this for a basement laundry room. This is much louder and the vibration is much worse than you would expect. It's especially bad if stacked. I can't believe this has vibration reduction technology. The spin cycle is loud and shakes the entire room.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello John,
We understand the inconvenience of dealing with a noisy and shaking washer. We're here to help.
Below is a link containing the troubleshooting steps to help with a noisy washer. Browse through the guide and select a sound similar to the one your washer makes. You may also check the video and the hyperlinks for other helpful tips.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
To troubleshoot the shaking washer, check out the link below. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016
We have also provided the user manual for your model. See page 50 for other actions when the washer vibrates excessively or makes noise.
https://downloadcenter.samsung.com/content/UM/202407/20240725162733027/DC68-04006R-06_IB_WF6000T_EN_R.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148301224) to help our team pull up your information when you message us.
Thank you.
-Angelica
Disappointed with Appliance Quality and Support
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve been long-time fans of Samsung’s TVs, watches, and mobile devices, which are all excellent, so naturally, we trusted them for our home appliances. Unfortunately, that trust was misplaced. We purchased a front-loading washer (model WF45B6300AC) 27 months ago for $850, and it has already failed twice. The most recent issue, which seems to be a well-known problem, will cost $660 to repair. Neither issue was covered under warranty. Adding to our frustration, the ice maker in our refrigerator also stopped working just after the warranty expired and the matching dryer's drum is beginning to squeak. Given our experience and that of others we know, it seems Samsung appliances are not built to last, and the company’s customer service does little to address these ongoing issues. We had high hopes based on their other products, but I can’t recommend their appliances given their poor reliability and inadequate customer support. We will never buy another Samsung product again.
No, I would not recommend this to a friendGreat washer, better with base
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wished I’d bought the stands before they sold out! Love my washer but it’s too low.
I would recommend this to a friendVery Good Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value and got it on sale, Thank you very much
I would recommend this to a friend- Cons mentioned:Spin cycle
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No permpress cycle When you adjust the water to hotter the cycle does not to the longer wash In the 52 min cycle the machine only ran for 39 minutes
No, I would not recommend this to a friend Samsung Front Load Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Washer , but it wobbles and beat like a drum. This is supposed to operate smooth and quiet. Not pleased with this washer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand where you're coming from. Let's move along and elevate its efficiency.
To rectify the washer's shaking performance, you can quickly troubleshoot this by following the simple steps from the link below. For additional help, please click on the embedded links and watch a video tutorial.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
This guide will walk you through the noises from the washer and offer suggestions on which step to take. Please watch the video and click the embedded links under the specific noise that affects your washing experience.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147177750, to help our team pull up your information.
Have a great day!
^Chrystel
I got a lemon for a wash machine with this Samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the machine for 3 months and the indoor glass shattered during the wash cycle. I only had a set of sheets and a light weight blanket in the cycle. Had all the extended warranties offered thru Best Buy, but Best Buy was of no help, except to say "call Samsung". Samsung so far is of no help. They thought replacing door was sufficient, even though there's slivers of shattered glass that fell thru the tiny holes into the drum unit. You could hear all the shattered glass when turning the drum. Repair guy tried to explain to Samsung that the unit needs to be replaced. Samsung is having the repair guy take the machine apart and replace with a new drum. New drum unit is order to be here in 10 days. So far not happy with Best Buy nor Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the disappointment about what occurred with the washer door, SueB.
You may contact us via the options below to speak with a live representative should you need to follow up on the new drum.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Good deal
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t get the actual color I wanted but they are nice
I would recommend this to a friendWasher stopped working in less than 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer stopped working properly in less than two years. Not worth the trouble. Better value else where.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand how it feels to have appliances that have stopped working. We would be delighted to speak with you to determine how we can best assist you with your washing machine. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150595963) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Rubber seal tore after 11 months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About 1 year in and the rubber seal ripped while opening and warranty expired after 6 months. Last Samsung appliance I will ever buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We want to inquire more about what happened with your washer and would like to assist you.
You may contact our Support Team via the link below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica