Customer Ratings & Reviews
- Model:
- WF45B6300AP
- SKU:
- 10909356
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Earthquake
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer and from the first cycle it was vibrating like an earthquake worst washer ever
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the importance of ensuring your washer runs smoothly, AmmarH. Let's ensure your unit is in tip-top condition.
The link below will help you ensure the washer does not shake excessively. Please follow the instructions and learn more by checking the hyperlinks and watching the embedded video. In the event that the steps did not resolve your concern, please select "No, I NEED MORE HELP" to move to the next steps.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you need more assistance with the washer, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148428377) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Nice Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased it recently, so far, so good. My laundry comes out clean and smelling good.
I would recommend this to a friendNo good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put in first load to wash and water everywhere, washer leaked water out called to get repaired and they could not find the part that was needed said it seemed to be discontinued, a new washer with parts already discontinued, really, it took almost a month before they said ok we can’t find the part just return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Let's help maximize your washer's cleaning performance and be leak-free, SamuelO.
Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied.
Here are links and videos about:
Samsung washing machine is leaking: https://www.samsung.com/us/support/troubleshooting/TSG01000977/
What to do if your washing machine leaks: https://www.youtube.com/watch?v=jgKRn1xR_qs
The below link is the user manual for your model. Turn the page 9 (Usage Cautions bullets #3, 5, and 7), page 10 (Safety Information bullets #1 and 8), page 11 (bullets #4 and 11), page 18 (Caution bullet #1), page 19 (Water supply), page 24 (Caution bullet#1,2 and 3), page 47 (Caution bullet #1 and 2), and page 54 (Leaks Water) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145398035), which will help our team pull up your information.
Have a great day.
Melardo
Liers and false promo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bestbuy rep online lie to they were suppose to give me 24 months promo but did not they gavea reference number 353168158.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ElvinD,
This is not the experience we wanted you to have. To better assist you with this matter about the promotion, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer started leaking after 8 uses! Samsug will not replace it, they will only have it repaired. Tech said it requires total tear down and weeks to get parts! Best Buy will not help because its over the two weeks return period and I didn’t buy the protection plan. 1 month is all I got and I'm just so frustrated! A washer should last longer than a month, dont buy!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are glad we could be of service, TroyO.
Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied.
You can check the troubleshooting guide on the model's user manual link on page 54.
https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf
Also, I have shared helpful links below.
Samsung washing machine is leaking.
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
You can watch the video link below about what to do if Samsung washer leaks.
https://www.youtube.com/watch?v=jgKRn1xR_qs
You can check the available services that we offer on the link below.
https://www.samsung.com/us/support/service/
We would love to speak to you directly and address all your concerns about your unit.
Please feel free to reach us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145663144, which will help our team pull up your information.
^Rainly
Samsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked up the washer yesterday and tried using today.. NOT very happy and satisfied at all. It’s vibrating excessively/shaking violently/moving around, starts during rinsing cycle then getting sooo bad during spinning .It’s Also not draining well, clothes still very wet. Will be returning
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your satisfaction with how the appliance performs is our utmost priority, GlendaP. We're here to help!
Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs need to be made more secure with the ground or if a large bulky item or a massive amount of laundry is in the machine. I have provided the links below for more information.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Washing machine shakes & vibrates or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw
If you receive a no drain or overflow error, water does not drain, or if it overflows from the washer, follow the instructions in this guide to get your washer draining water again.
Samsung washing machine does not drain:
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
What to check if your washing machine doesn't drain?:
https://www.youtube.com/watch?v=pD9Pg6UU3Aw
Whether the washer tub is not spinning, is spinning, won't stop spinning, has an unbalanced load error, or just runs way too long, the troubleshooting is the same. This also applies when clothes are coming out soaking wet, or the wash cycle never ends at all. Load size and cycle type are the best ways to solve these problems. Below is a guide for further details.
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
You may also check pages 51-53 of the user manual for other recommended actions when the washer vibrates excessively, does not drain, and when the load is wet at the end of a cycle.
https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf
Lastly, I've included the guides to learning the best laundry load size for your Samsung washer, its settings, cycles, and features for reference.
https://www.samsung.com/us/support/answer/ANS00080262/
https://www.samsung.com/us/support/answer/ANS00061937/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145612832) to help our team pull up your information when you message us.
Thank you!
-Angelica
Looks can be deceiving
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice visually. Stays wet post wash inside for many days. Even if you open the door to let it air out, it’ll be wet for dats inside the door frame and around the seals. If you wipe it with paper towels they get soaked that’s how bad it is.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We know how frustrating it is to see your washer still wet inside after many days. Allow us to help.
Here are simple steps to do if your tub is still wet after many days. Please click on every option available. Kindly click on the embedded word and watch the video included.
How to clean your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS00030150/
Please see page 50 under the "cleaning the interior" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202401/20240124193442537/DC68-04355A-04_IB_WF6300B_EN_CFR_MES_240123.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147170916) to help our team pull up your information.
Have a great day.
^Camille
Leaking
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer has been leaking since it was installed. Now my laundry room is damaged from all the water build up in the back
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a reliable washer at home. We are here to help.
If your washer is leaking, here is a guide to help you. To access the complete diagnostic and video tutorial at the end, click on the embedded words and select "Did this resolve your issue?" for more details.
Samsung washing machine is leaking
https://www.samsung.com/us/support/troubleshoot/TSG10001007/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147746125) to help our team pull up your information.
Have a great day.
^Camille
Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer we ever have we recommended to anyone that is looking for one
I would recommend this to a friend- Cons mentioned:Smell
Don't recommend this product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this washer and dryer. The washing machine broke after 5 months. Called samsung and the agent said someone will reach out to me to come check it out and promised a call back within 48 business hours to schedule the appointment. I am still waiting, its been 72 hours and i am not being dramatic, i have a newborn and a brand new washer that is defective. He even said he will rush this and i shouldn't even have to wait 48 business hours to get a call back. Now i still have to wait for someone to call me and then who knows when they will have availability to come “check it out”. It also smells bad, i keep the door and detergent tray open after washes
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Chris,
We completely understand the urgency of this washer to be fixed as we do our laundry daily.
It would be awesome if you could give us just a few more details, and we would like to see how we could assist.
For reference, I shared this link about:
Samsung washing machine or laundry smells bad: https://www.samsung.com/us/support/troubleshooting/TSG01108629/
The below link is the user manual for your model. Turn the page 54 (Troubleshooting - Has Odors): https://downloadcenter.samsung.com/content/UM/202207/20220701141448786/WF6300B_SimpleUX_UM_DC68-04355A-02_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145229142), which will help our team pull up your information.
Have a great day.
Melardo
Poor quality-$1000 for a half a year.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Half a year in and it doesn’t work already. Obviously not great.
No, I would not recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Was delivered quickly and installed quickly. Easy to use
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ❤️ my new Samsung washer & dryer! Gorgeous finish and stackable!
I would recommend this to a friendSamsung washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matching w/ dryer I purchased for my second home. Vacation home
I would recommend this to a friendExcellent. Love this washing machine!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a fantastic washing machine! So happy with this purchase.
I would recommend this to a friend- Pros mentioned:Ease of use
Love this.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. It fits perfect where I wanted it and it looks great. It is so easy to work and it washes everything very well. I love the spinning cycle. My clothes are almost dry by the time everything is done. The price was the best part. Very reasonable.
I would recommend this to a friend Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs smoothly. Took so m e getting use to the settings.
I would recommend this to a friendPurshuse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good thank for you help I appreciate it the bessnes
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like both of them. They both work good n are quit.
I would recommend this to a friendPoor quality unit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 4 unit I have replaced with the same issue every time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RichardL, we understand your frustration if you have had four replacements done with the same issue. We want to speak to you directly to gather more information about your washer for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148813829) to help our team pull up your information.
Have a great day.
^Camille