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Customer reviews

Rating 4.6 out of 5 stars with 2590 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,590 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    This is a good choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, silent and very efficient. The front door could be stronger, just got a hatch after something beating it, but not affecting the functions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Super quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super easy to use and it is also SUPER quiet! My clothes seem to be cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Price and noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine. Let noise. I think if price go down little will be better.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Like the new design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer - have only had for 2 months. Looks great and runs quietly. Minimal vibration on heavier loads.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Beware about delivery and hookup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the washer will be fine BUT! they won't tell you this at the store....if you have a existing pedestal, they will not put it on. They will hook up the washer, check it and leave. You have it put it on the pedestal yourself. If I would've been told that when I bought it....I would've just picked it up myself and install it.....because I have to redo it all anyway now. Almost canceled the order. BEWARE.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’m thinking about purchasing the dryer machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a top loader that only lasted 3 yrs and was no longer under warranty. Repairs were going to be expensive. I chose to go back to a front loader and this washer is amazing. Instead of hours to wash clothes,l had 4 very clean loads the first night I bought it. Love this washer. I just wish they weren't so expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a family. Has lots of program choices.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. issue with the spin cycle and the team from best buy was out to fix it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and good quality l. Always have discounts

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer . No problems . Lots of washing options

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works well. No issues as of yet but its less than a month old. Only reason its only its a 4 star is they delivered it a month before delivering the pedestal to mount. Once the pedestal came in, they did not install them. Really stupid.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Insanely loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer a year, and it does a great job but it’s INSANELY LOUD. If I am too close to it my watch goes off saying the decibels are over 120 loud, and we can’t take it anymore so we are replacing it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KendraD,

      We know how important a working appliance is at home. We're here to help with your dishwasher.

      We shared a link below with steps to help determine why your washer is loud. Please check the embedded words and watch the video for more details.

      Samsung washing machine is too noisy Samsung
      https://www.samsung.com/us/support/troubleshoot/TSG10007169/Samsung washing machine is too noisy
      Samsung

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151763849) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with my choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an 7 year old samsung washer. I was happy with my choice of that washer so I got this one as a replacement. So far im not regretting my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently upgraded from our previous Washer, which was also a Samsung. This model has all of the same features as our last one, and the interface is essentially the same. I was surprised to see that the same wash cycles are faster on this model. The clothes are just as clean in a faster time. I haven't tried the app or connecting it to our home wifi, I just don't see the need. But so far, I'm pretty satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Replaced a model that was a few years old that broke prematurely. Definitely quiet. Good deal on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our second set of Samsung Washer and Dryers. Love the color! And the self clean option works great. Overall great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    We simply love it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! nice and quiet while in use. Easy to navigate. We enjoy the lovely charm sound notification. Love to be able to use the app for cool features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy efficient, clothes come out clean and smell great. Couldnt connect to the wifi though, not sure what was going on there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! Samsung always has the best products and never disappoints!

    I would recommend this to a friend