Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$849.12
Save $190.87
The comparable value is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 2590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,590 reviews
  • Pros mentioned:
    Noise level, Price

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and gets the job done nicely. Very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Serious design flaws

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is some serious flaw with the design of this washer. Overall it works great but for some reason it holds water inside the machine and you have to drain it every month and the smell and amount of water is ungodly. I have owned several washers in my lifetime and I've never had to service mine monthly and drain stagnant water out of it. I wasn't aware you had to do this until it stopped working after 6 months of owning it. Thank god for You Tube - Just say no!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RebeccaK, we understand the frustration if your washer is not draining. Allow us to help.

      Here is a troubleshooting guide to help you if your washer is not draining. Please click on the embedded word and watch the included video.

      Samsung washing machine does not drain
      https://www.samsung.com/us/support/troubleshooting/TSG01001013/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151656828) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice washer for tenants. Easy to use and perform well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung front load washer is efficient. Nice color ,size is good. Not to big. Noisy a bit but tolerable. Most of the washers are like that. Great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EFFICIENT WASHING

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine ive had it over 6 months now and no complains! I love the color and its actually bigger inside then it looks! USE GAIN PODS FOR SCENT!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is up to what I expected: not noisy, efficient and fast washing. It is spacious and easy to chose the washing program. A minor detail is that it has no light. It's performance is excellent so far for the value.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever to use. I love it when you got laundry done without any tension and noises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addition

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little to get used to. Being able to hold bulk liquid detergent and fabric softener. Very convenient and power savor only using 110v and not having to vent to the outside, great little unit

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    good washer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good size, fits a good amount of clothing and doesn't leave clothes sopping wet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving this!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great! Upgraded from 10+ year old washer and so far it is working beautifully. Love the steam cycles for getting out harsh stains and the option to download cycles that are not already programmed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful, efficient an highly functional!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, efficient and functional! I’m so glad that my salesperson,Spencer guided me to this model. I love it! Even with the jingles it plays at the end of the load!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    clothes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite washer. looks great in white. leaves clothes very nice and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer for me it's the best forever I always use Samsung anda I liked

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been great. It’s easy to use. It isn’t too noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great service great product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. Its so quiet i have to go check and see if its on. Sergio at the College Station store was my salesman. And the delivery crew was on time and did the removal and install very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Washes quickly and easy to use. I have had several front load washers and Samsung is definitely the best brand.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Very annoying.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so annoying is the best way to describe this washer. It works so that’s cool. But it is soooo sensitive! In my old house it worked because it was behind a baby gate and I had my units stacked so I never had the need to reach over it while it was in use but now I have shelving above and you cannot reach to get anything because if you touch it in the SLIGHTEST bit it will shut off while it’s washing and you can’t just start it back up where it stopped!!! You have to restart the wash every time losing the soap with it. My boyfriend and I each have done it several times by accident. I googled it and apparently it’s a common complaint that Samsung says they can’t fix due to emergencies but there’s got to be a solution. My toddler is only 2 so she hasn’t noticed yet but I know the time will come so not looking forward to her learning that new trick! If you have them stacked it’s a little better because then you’re not reaching over while it’s in use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer/dryer combo works really well! I’ve had no issues with the washer or the dryer over the last few months since I’ve had them.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Upgrade from older Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 2009 Samsung washer and this was a significant upgrade from that model. Quieter overall and less vibration than we expected. The controls are easy to use and it does a good job cleaning our clothes. The platinum color is also a great complement to our stainless appliances around the corner in our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they are beautiful. First time buying a brand new set. I love them. And enjoy doing laundry with them.

    I would recommend this to a friend