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Customer reviews

Rating 4.6 out of 5 stars with 2590 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,591 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far. Washes clothes really nice. The only drawback at this time is that with heavy loads the door bangs. No leaks but I never seen on do that before. Decent for the lower cost though. I got the bronze set and it is really pretty for a washer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greg buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far when I went to the store the sales people are very knowledgeable and pleasant and happy that how beautiful machine as it is I will buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine. I feel like everything comes out clean. It also has a quick option for 26 minute washes. Great when you are in a hurry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much especially the color and have had no issues so far !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space to but a comforter inside. Easy to use 2nd Samsung buy. Would highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these machines!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always loved Samsung appliances and these do not disappoint. The color is beautiful in person and the technology allows for seamless bluetooth integration through their app. Would absolutely recommend this set to anyone in the market!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest washer/dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, these are by far the best washer/dryer that I’ve ever owed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer at reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Many cycles available. Attractive look. I purchased this as a gift as I have had one in use for two years. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Its samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this is the exact quality youd expect from samsung and at this price. The only thing I dont like is that it dents VERY easily, on the other hand thats does mean its also very easy to fix.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine looks washes well and the vibration reduces once the machine gets to it's maximum speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this purchase. My clothes wash faster, they’re fresher, cleaner and brighter. I should have replaced my other washer a couple of years ago; however, I’m very happy now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this washer so far! The time that it saves and the alerts alone make this a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good washer machine, provide you all need and able to cover for 5 people laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. It took half the time to dry than my previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in love with our washer and dryer!! Well my husband is!! He is the one that does the laundry!! We would definitely recommend!!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Too much vibration on the spin cycle.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only washer I've ever had that you cannot store anything on top, the spin will shake it off. Also, it is noisy when spinning. We purchased a Samsung 4.5 front loading washer & dryer in mid-July. We complained that the spin cycle was rough. Best Buy promptly replaced the washer, mid August. We didn't ask for a replacement, Best Buy just swapped & we got another Samsung 4.5 front loading washer, same model and features. (Good Job BB!) However, same harsh spin cycle. Best Buy sent a tech. Tech basically said 'That's normal' for this model. He ran the spin cycle on the highest setting and it was relatively less agitated but we don't want all our clothes on high spin. Tech was knowledgeable, prompt and friendly but offered no solutions to the spin vibrations. I gave the review 2 stars because it plays a happy song when it finishes washing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      LanceA, we understand how this affects your laundry routine. Let's share some tips to get the washer to perform well.

      If the washer experiences too much vibration, we recommend the link below to help maximize its performance. The recommended embedded links are included; kindly visit them and watch the video.

      Samsung washing machine is shaking
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147650818) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended these washer& dryer they work amazing and really good price if you don’t want to spend so much!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large capacity and cleaned excellent! Very quite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I really recommend to everyone! Work properly and save some energy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung LG washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and dryer set. Service was great at my local store

    I would recommend this to a friend