Customer Ratings & Reviews

Samsung proformance 5 star ! My wife is very pleased with it.

Best purchase ever!!!! Clean wash! I’m so excited to do laundry now, all because of this washer! If water was not my issue, I would be washing everyday!

Love my new washers machine very good and quiet ill can't wait until my dyer come to how it goes

The built-in control process to balance a load that has larger and heavy items (e.g., towels, jeans) uses alternating left - right rotations of the washer drum; but it is inconsistent. Some loads will wrongly distribute the heavier items during the spin cycle such that the washer violently shakes almost enough to break open the washer door. The locked door holds, but nothing on top of the washer can stay without falling off. The contractor hired by Best Buy installed the washer and this problem has occurred on multiple uses of this washer since new. Will have the warranty claim cover a repair or replacement, as needed, after one more month of use to see if it gets better.

Very new. Had for a few days but it washes well and the dryer sensor is on point. Satisfied with the purchase. Style and color I love

This washer is so pretty and large. It fits perfectly in the space that I have which is a closet really. I highly recommend this product because it will handle all of your laundry needs. Also the installation by Antonio and Kelton was five star.

Great washer. Washed fast and clean. I do need to leave it cracked so it doesn’t smell but other than that works as it should

This is a great appliance appliance it uses less water and it washes more thoroughly. I don't know if it's just in my head, but the clothes even feel softer.

Great product so far. A couple complaints though, the selector dial is obviously jammed up and does not turn easily- which is juxtaposed to the dryer’s dial. Also, the installer backed himself into a space to connect it and instead of his assistant or himself moving the washer out and back in, he crawled over it denting the top in a couple places.

So far so good, my last machine came with problems but I made it last at least 5years. Hopefully this one is way better and I got it on a Black Friday for 699

Bought this washer for a replacement of our previous Samsung that only lasted 4 years. So far it’s been good and easy to use. Time will tell how long it will last.

I am very happy to choose this washing machine. It is very quiet when working. I chose the champagne color. The color is very beautiful. There is a special price when I buy it.

Works great so far. I hope it continues to work for a long time.

Love, love the new washer. The clothes came out so clean, I was beside myself and kept looking for more clothes to wash. I recommend this washer to anyone.

When ever I hear the little jingle once the wash is done, I giggle like a little school girl and put my clothes in the dryer. As a man this washer gets me excited to become a house wife

This washer it's awesome!! Extremely Quiet! Fast , and everything comes out almost dry!!

The tech that installed my new Samsung washer was very informative as he brought to my attention my water valves in my laundry room possibly needed to be checked out. He pointed out to me that to they were very worn as they were actually looking green with growth was on the valves. He explained to me that I could get a leak if they haven’t already started to leak somewhere and recommended to have someone look at it. I did and they were ready to burst any day now, whew! getting them replaced . Thanks Best Buy you sent me the right technician

I have owned a Samsung for a long time, and I really enjoy their products. All my Samsung appliances are from Best Buy and they stand behind their products. I recommend this washer and dryer.

very goodn working so good. i love the machine as always.

Beautiful washing machine. I loved how It washed my couch pillows with out making them loose their shape. I would have gave 5 star but had to take away 1 because of the noise the washer makes ( shaking& bouncing around when washing only half a load of clothes)