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Customer reviews

Rating 4.6 out of 5 stars with 2590 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,591 reviews
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Good but problematic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer as it has a “quick wash” option. At approximately the third load, the washer violent shook during the spin cycle. We set up a maintenance call with Samsung but decided to continue using it with light loads and lesser spin cycles. It performed well under those conditions, so we cancelled the service call and are using it carefully. The spin cycle is very fast which I suspect contributes to it walking about the floor! Further, when installed, the installers incorrectly switched the hot and cold supply tubes, possibly because as you face the back of the washer the hot inlet is on the right rather than the expected left position as most faucets. Not Samsungs fault as it’s labeled, but could have been avoided if unit was engineered with the traditional hot/cold positioning.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Your reference number is 1144569376.

      -Noraina Samsung

  • Rated 5 out of 5 stars

    Washer replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for delivery guy and customer service support

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quite, looks good and works great, but definitely needs a pedestal if you don’t plan to stack.its a medium size. Not great for big comforters or duvets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient and quite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. time saver, energy saver, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer / dryer set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching over and over….it came down to this set and then another one. I went based on reviews and ease of use. Let me tell u I am not disappointed at all! I love them!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is what I needed, performs well. Does lack sufficient guidance - no manual to explain certain functions. Am using with confidence that it will last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gooo washer cleaner and dryer washerman washer and 9

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product and staff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went in store to look at washers and find which one we wanted and since wasn't in stock we ordered online. The staff was great and very helpful and the delivery was great they unloaded right where we told them to. Never had a new washer so took a minute to figure out why it shook out of where we placed it only to find out there are shipping bolts that hold drum so once we got that it works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Dryer and Washer! I was almost replacing all my clothes because they had bad smell! But after 1 wash in this new set all of them are very clean and fresh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seriously they are awesome!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is probably the best I’ve owned, never have to run a load more than once even with kids sports uniforms!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It is not only beautiful but efficient. I love that it has the steam function for additional sanitizing. The washer has great capacity and I have no issues washing some of my heavier bedding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washing machine. It has so many different features. Unlike my older model. Also my clothes don’t smell like it did with my other washing machine. The price was great for the product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Quiet wash. Quick wash. This is my second time with this machine. Just bought it again after moving cross country.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, love all the options you have with this washer. Cuts the wash time in half of my last washer and come out cleaner

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer set. They work great would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and dryer set.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer. Has many options for your washing need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, works really well, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever Washer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used a Samsung washer at my friend's home and fell in love with it. When I bought my new home, it was one of the first purchases I made (both washer and dryer). Totally happy with them and would (do) recommend them to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Almost silent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer unit bought for apartment with tight space and it's perfect. The stackable feature save a lot of space. The unit its less noisy than my last washer. Even on full spin it's good. So far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Machine All Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! Its been 2 years and still going strong with no issues.

    I would recommend this to a friend