Customer Ratings & Reviews

Got here no complaints from wife so I guess product is doing it job

Samsung washer is perfect. Sleek look and efficient.

We bought it just a month ago, and so far it works fine, happy with it, worth the expense. It is quiet, and the electronic controls are user friendly. We would highly recommend it.

Great machine & fair price. Best Buy sales people always helpful as usual thanks

So far it works great! I’m a little worried about some of the one star reviews were the washing machine breaks down after the warranty expires. I did not take a chance on the extended warranty. I love the Wi-Fi setting where it would alert you when your load is finished through a SmartThings app. So far so good with no issues and my clothes are coming out very clean, especially the whites! I highly recommend it!

Seems to work fine without issues, had it for 6 months now.

I have been using it for a while and I really like the small amount of detergent it uses. Its easy to use and washes clothes better than traditional washers.

It washes fine, only thing I don't like is that if you need to pause the washing to add and additional piece of garment, it takes a few minutes.

Quiet sound and notifications when starting and finishing. Multiple settings are helpful and accurate. Works very well and looks nice. Easy to load and unload.

Love my new washer .... Delivery was fast and when I got home from work , washer was connected and working .

I had a great experience buying this product, from purchase to delivery, everything went smoothly and was easy.

Very sufficient and quiet. Personnel were kind and quick.

Great washer to operate and to run. It operates the fastest I have known and the clothes come out looking great. I really recommend this to others to buy. Very happy with my choice.

I love the new samsung washer - fast and efficient, and easy to use. It is even better than the last Samsung machine I owned. Love the steam options

I've been using it for over 6 months now, it washes and dries perfectly

This washer did a very good job. They wash very fash and clean. They also have smart thing so we can connect to our app on the phone

I have had this washer for about 12 months and have had no problems. i only wash 1-2 loads a week so not sure about heavy usage

Love them totally recommend them ive used them for a while now and they just keep performing

This is the 2nd Samsung Front Load washer my family has had break down around the 4 year mark. Highly disappointed w Samsung washers for longevity and quality. I tried contacting support to obtain a repair however it was stated that they would not cover any repair costs. Just had a repair man come out and they concluded the power cord needs to be replaced, door latch system has malfunctioned, and the mother board needs replaced. Total cost of repair is $850 which is silly to complete for a $699 unit. If Samsung doesn't stand behind their products this may be the last Samsung item I buy.

Excellent washer! Reliability is yet to be determined, we had the non-wifi version for 4 years, it was good as new but we moved so got a new pair. Wifi feature is good to have, Google hub announces our laundry when it's done.